Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Service Carpenter Intermediate - DFW area

Company: In-N-Out

Location: Lancaster, TX

Posted Oct 01, 2025

Responsible for service calls, either alone, or with the assistance of other carpenters. Available to assist on emergency store calls for the In-N-Out Burger…

Principal AI Architect

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Oct 01, 2025

Lead the design, development, and deployment of GenAI models and intelligent agents. Translate complex technical concepts into clear insights for non-technical…

Analyst/Sr Analyst, IT Cybersecurity Incident Response

Company: American Airlines

Location: Dallas, TX

Posted Oct 01, 2025

Bachelor’s degree in Cybersecurity, Information Technology, Risk Management, or a related field. Ability to translate technical cybersecurity risks into…

Warehouse Housekeeping

Company: Ace Hardware Corporation

Location: Wilmer, TX

Posted Oct 01, 2025

Paid sick time in accordance with applicable state law. Be a safety champion by promoting a safe and productive workplace through your own actions, including…

Customer Service and Sales Associate

Company: GlobalGateway Recruiting

Location: Houston, TX

Posted Oct 01, 2025

Share product knowledge, answer questions, and promote current offers. This is a *full-time, entry-level opportunity* that includes paid training, leadership…

Client Success Manager - Grapevine

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Oct 01, 2025

Comfortable with high-volume calls, persuasion and data analysis to understand client needs. Bachelor's degree in Business or related field of study.

Oracle ERP Financials Cloud Application Security Analyst

Company: Petco

Location: San Antonio, TX

Posted Oct 01, 2025

Experience with Oracle Cloud role design across functional (ERP, EPM, OTBI) and technical (e.g., Security Console, Setup & Maintenance, OIC) domain areas, and…

Custodian

Company: American Facility Services Inc

Location: Austin, TX

Posted Oct 01, 2025

General offices, private offices, lobbies, lounges, kitchen / break rooms, coffee areas, washrooms, restrooms, stairways, corridors, computer rooms, conference…

Sr AI Engineer

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Oct 01, 2025

Bachelor's degree in Computer Science, Machine Learning, Artificial Intelligence, or related field. Master's degree in Computer Science, Machine Learning,…

Financial Data Control Analyst

Company: Macquarie Group Limited

Location: Houston, TX

Posted Oct 01, 2025

In this role, you will engage with stakeholders to determine data requirements, identify and resolve issues, design solutions, streamline processes, and…

Sales Associate

Company: Club Car Wash

Location: Manor, TX

Posted Oct 01, 2025

Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams. Create a positive experience for every customer, every…

Registered Nurse Manager

Company: Entrusted Pediatric Home Care

Location: Austin, TX

Posted Oct 01, 2025

Active Registered Nurse license and CPR certification. You will supervise new and existing field staff through routine visits to patient’s homes and monitoring…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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