Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

QA Automation Engineer

Company: Citi

Location: Irving, TX

Posted Sep 25, 2025

Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality.

Customer Service Representative

Company: Confidential

Location: Austin, TX

Posted Sep 25, 2025

As a Customer Service Representative, you’ll manage customer interactions, provide guidance on sales orders for products and services available, and collaborate…

Sign-On Bonus $2,500! - Journeyman Electrician!

Company: Walker Engineering

Location: Irving, TX

Posted Sep 25, 2025

Measures, cuts, bends, threads, assembles, and installs electrical conduit using measuring devices, hand tools, threaders and hand or mechanical benders.

ML Data Scientist - Product Analytics, Apple Ads

Company: Apple

Location: Austin, TX

Posted Sep 25, 2025

Work closely with the product team to identify and size new opportunities, develop data requirements, establish appropriate KPIs, and establish proper reporting…

Customer Success Specialist

Company: Atlantic Management Resources, Inc

Location: Dallas, TX

Posted Sep 25, 2025

Valid driver’s license required. You’ll be the bridge between customers and the company—gathering feedback, supporting implementation, and ensuring an…

Event Sales Assistant

Company: The Hireverse

Location: Irving, TX

Posted Sep 25, 2025

Must have a reliable car and valid driver’s license. *Paid Training:* Learn everything you need to succeed before hitting the field.

Carpenter/Form Setter

Company: Zachry Construction Corporation

Location: Pasadena, TX

Posted Sep 25, 2025

Carpenters/Form Setters utilize their own tools and work efficiently and safely. You must have your own hand tools, such as a hammer, pouch, level, 8” crescent…

Senior Project Manager - Data Centers

Company: LVI Associates

Location: Plano, TX

Posted Sep 25, 2025

Strong technical knowledge of electrical and mechanical systems. The role combines project engineering, construction oversight, and client consulting to ensure…

Data Science and Analytics Manager

Company: DOT Compliance Group L.L.C.

Location: Bedford, TX

Posted Sep 25, 2025

Bachelor’s degree in data science, statistics, computer science, business analytics, or a related field (Master’s preferred).

Consignment Sales Consultant

Company: Boater's World Marine Centers

Location: Grand Prairie, TX

Posted Sep 25, 2025

Requirements:*Education:* High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or a related field preferred.

Sign-On Bonus $3,500! Electrical Foremen!

Company: Walker Engineering

Location: Irving, TX

Posted Sep 25, 2025

Responsible for all Walker field trades on an electrical construction crew or project. This position is the first line supervisor with crew level responsibility…

Graphic Designer (Multiple Offices)

Company: Sheppard Mullin Richter & Hampton LLP

Location: Dallas, TX

Posted Sep 25, 2025

Stay up to date with design trends, tools and best practices to continuously bring fresh perspectives. Present design concepts clearly and incorporate feedback…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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