Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Identity & Access Analyst II

Company: University of Texas at Arlington

Location: Arlington, TX

Posted Oct 21, 2025

The Identity Access Management (IAM) Specialist II supports the design, implementation, and maintenance of identity, access, and authentication systems across…

HVAC Service Technician

Company: Tempo Air

Location: Irving, TX

Posted Oct 21, 2025

Operate hand tools, power tools, gauges and measuring equipment to perform service of the unit. Ability to competently use a variety of gauges, meters,…

Technical Product Owner / Software Development Expert

Company: Emergent Software

Location: San Antonio, TX

Posted Oct 21, 2025

Experience operating as the liaison between agile development teams and users in defining requirements, performing business analysis, and driving delivery in…

Construction Laborer

Company: ALAMO NEX CONSTRUCTION, LLC

Location: San Antonio, TX

Posted Oct 21, 2025

Extensive physical activity performing strenuous daily activities of a primarily productive/technical nature. Installing and maintaining sediment control fence.

Data Analyst III

Company: Texas Department of Transportation

Location: Austin, TX

Posted Oct 21, 2025

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle. The use of technical tools such as Excel, Access, SQL and…

Senior Project Manager - Electrical

Company: Jomar Contractors

Location: San Antonio, TX

Posted Oct 21, 2025

Minimum of 10 years experience as a Project Manager in the electrical construction industry, with commercial electrical projects.

Bookkeeper/accountant/admin assistant

Company: A&L Valve and Fitting

Location: Houston, TX

Posted Oct 21, 2025

Other duties will include answering the phone, preparing submittal and close-out documents, and some light filing. Bank and credit card reconciliations.

Professional Sales Consultant

Company: La-Z-Boy Furntiture Galleries

Location: San Antonio, TX

Posted Oct 21, 2025

Greet and engage guests to understand their style, needs, and budget. We’re looking for friendly, motivated, and design-minded individuals who love helping…

Welder - Day Shift

Company: Siemens Energy

Location: Houston, TX

Posted Oct 21, 2025

Blueprint Reading: Ability to read and interpret blueprints, schematics, and technical drawings to understand welding requirements and specifications.

Outcomes Analyst IV

Company: Concentra

Location: Addison, TX

Posted Oct 21, 2025

Must have good database experience to manipulate large data sets for analyses, in addition to ability to recommend and implement strategic technical plans and…

Security Officer Day Shift and Afternoon shift

Company: United Protective Services

Location: Houston, TX

Posted Oct 21, 2025

The candidate must be customer service oriented, must be willing to greet people with a warm smile and assist all visitors with entry.

Pharmacist/ Pharmacy Manager

Company: Pyramids Pharmacy

Location: Pearland, TX

Posted Oct 21, 2025

Comply with state and federal laws pertaining to prescription preparation and dispensing. Must have the ability to read, analyze and interpret common scientific…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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