Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Cyber Incident Response Analyst – L3

Company: Dell

Location: Round Rock, TX

Posted Sep 11, 2025

Strong knowledge of security and web technologies such as SIEM, full packet capture, Firewall/NGFW, IDS/IPS, EDR, DLP, UEBA, networking protocols, Cloud…

Staff Nurse PRN

Company: University Health

Location: San Antonio, TX

Posted Sep 12, 2025

Current RN license from the Texas Board of Nursing. Magnet hospitals and health systems offer patients reassurance that they are being cared for by a team with…

Janitorial Worker

Company: Sodexo

Location: Austin, TX

Posted Sep 12, 2025

May provide housekeeping services in any location on client premises, including offices, patients’/residents’ rooms, dorms, classrooms, schools, common areas,…

Graphic Designer

Company: MoonXCosmetics

Location: Houston, TX

Posted Sep 11, 2025

The ideal candidate will have a passion for creativity and a keen eye for design, with expertise in various design tools and techniques.

Associate Project Manager

Company: BryteSight

Location: Flower Mound, TX

Posted Sep 11, 2025

Serve as client advocate for technology aspects of the project(s) driving and coordinating with the client’s stakeholders and the architects, engineers, general…

Embedded Systems Engineer

Company: CACI

Location: San Antonio, TX

Posted Sep 11, 2025

As a Systems Engineer doing Test Program Set (TPS) development within the CACI's Aerospace Solutions Group, you will serve as a member of a group of aviation…

Network Security Analyst

Company: Sigma Information Group

Location: Austin, TX

Posted Sep 12, 2025

Document current-state diagrams and asset inventories. Strong documentation and communication skills; ability to translate technical findings into clear…

Embedded Systems Engineer

Company: CACI

Location: San Antonio, TX

Posted Sep 11, 2025

As a Systems Engineer doing Test Program Set (TPS) development within the CACI's Aerospace Solutions Group, you will serve as a member of a group of aviation…

Master Service Plumber

Company: Captain Plumber, LLC

Location: Dripping Springs, TX

Posted Sep 12, 2025

Valid driver license with good driving record, pass background check and drug screening. Experience with plumbing repair including leak location, tankless water…

Licensed Plumber - Austin, TX

Company: ARS-Rescue Rooter

Location: Austin, TX

Posted Sep 12, 2025

Valid driver’s license with a good driving record. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national…

Accounting Business Analyst

Company: Addison Group

Location: Austin, TX

Posted Sep 11, 2025

Understand SQL queries and develop ad hoc reports. Communication and collaboration skills for interacting with cross-functional teams and different levels of…

Welder/Ironworker

Company: Innovative Iron Solutions

Location: Austin, TX

Posted Sep 11, 2025

Perform fabrication tasks using hand tools, power tools, and machinery such as press brake machines. As an Ironworker, you will be responsible for the assembly,…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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