Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

GCP Data Architect

Company: Rivago Infotech Pvt

Location: Austin, TX

Posted Sep 04, 2025

Bachelor's or master's degree in computer science, Information Systems, or related field. This role requires strategic thinking, hands-on technical skills, and…

Data Analyst III

Company: TalentBurst, Inc.

Location: Austin, TX

Posted Sep 04, 2025

BS / MS in technical field (math, statistics, engineering, computer science, analytics, or similar). The analyst will be responsible for documenting and…

Senior GCP Solutions Architect, Cloud Intelligence

Company: Amazon Web Services, Inc.

Location: Dallas, TX

Posted Sep 04, 2025

As a Senior Google Cloud Platform (GCP) Cloud Intelligence (CI) SA you will be a leader with deep technical and business expertise influencing the AWS field on…

Service Technician - Estancia

Company: Indio Management

Location: Dallas, TX

Posted Sep 04, 2025

The ideal candidate will possess a high school diploma or equivalent, a valid driver's license with a clean driving record, and hands-on experience in HVAC…

Accountant / Bookkeeper

Company: Radio Maria Spanish INC

Location: Houston, TX

Posted Sep 04, 2025

Bachelor’s degree in Accounting, Finance, or related field. Ensure compliance with *GAAP standards for nonprofits* and all IRS/state reporting requirements (…

Civil Carpenter (Pasadena, TX) - Austin Industrial

Company: Austin Industrial

Location: Pasadena, TX

Posted Sep 04, 2025

Construct, erect, install, and repair structures and fixtures of wood, plywood, and wallboard, using carpenter's hand tools and power tools.

Chef / Kitchen Manager

Company: Nectarine

Location: Dripping Springs, TX

Posted Sep 04, 2025

Collaborate with ownership and front-of-house leaders on new menu items, specials, and systems improvements. Ensure consistency and excellence in food quality…

General Handyman

Company: FixTman LLC

Location: San Antonio, TX

Posted Sep 04, 2025

Valid driver’s license and reliable transportation. Proven experience in handyman services, particularly in assembly and installation.

Software Engineer

Company: HNI Healthcare

Location: Austin, TX

Posted Sep 04, 2025

You have a Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience). You have strong experience with C# ASP.

Lead HVAC Installer

Company: Team Enoch

Location: Houston, TX

Posted Sep 04, 2025

Prepared - able to supply own hand tools and properly use other equipment provided. Equipped - Must have own working gauges and torch kit.

Licensed Plumber

Company: Palomino Plumbing

Location: Coppell, TX

Posted Sep 04, 2025

Valid driver's license with a good driving record. You diagnose and repair plumbing issues, install plumbing systems and fixtures, and work with leak detection,…

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Sep 04, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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