Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Engineering Program Manager

Company: American IT Systems

Location: Austin, TX

Posted Sep 03, 2025

Direct experience working with cross-functional teams, engineering leadership, technical teams and individual contributors. Knowledge with GenAI / AI Agents.

Flagger II

Company: RoadSafe Traffic Systems

Location: Buda, TX

Posted Sep 04, 2025

Provide effective communication with contractors and internal teams while delivering the highest level of customer service.

Environmental Services (EVS) Technician - PRN Days | San Antonio Med Center Rehab

Company: PAM Health Warm Springs Rehabilitation Hospital of San Antonio

Location: San Antonio, TX

Posted Sep 04, 2025

If you’re looking for a schedule that fits your lifestyle, check out PAM Health. Employee Bonus Referral Program $$$.

Staff Pharmacist

Company: Oakdell Compounding Pharmacy

Location: San Antonio, TX

Posted Sep 04, 2025

A. Valid and active pharmacist license in corresponding state. Establishes and maintains pharmacy policies, procedures, requirements, and standards in…

^AI Frameworks Engineer - 5885903

Company: Accenture

Location: Houston, TX

Posted Sep 04, 2025

Conducts design and development to build and optimize AI software. Profiles distributed deep learning models to identify performance bottlenecks and proposes…

Construction Project Manager

Company: Multi-Family Make Ready Construction

Location: Houston, TX

Posted Sep 03, 2025

This individual will develop, coordinate, implement and manage all facets necessary to construct the project on time, within budget and to the quality specified…

Sr Data Scientist

Company: PayPal

Location: Austin, TX

Posted Sep 04, 2025

Your role involves driving best practices in data science, ensuring data quality, and mentoring junior scientists. Drive best practices in data science.

Associate Analyst, Falcon Complete - San Antonio (Hybrid)

Company: CrowdStrike

Location: San Antonio, TX

Posted Sep 03, 2025

Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.

Dry Van CDL Driver

Company: Ruan Transportation Management Systems

Location: Garland, TX

Posted Sep 03, 2025

With the Department of Transportation's Drug and Alcohol Clearinghouse in effect, all applicants must create a profile at fmcsa.dot.gov before being hired.

Graphic Designer - TG

Company: Topgolf Callaway Brands Corp.

Location: Dallas, TX

Posted Sep 03, 2025

2+ Years of creative experience in the Graphic Design field is required (Required). Hands-on design of marketing materials: including brochures, website banners…

Digital Experience Specialist

Company: BioBridge Global

Location: San Antonio, TX

Posted Sep 03, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Python, AI Developer

Company: Infosys

Location: Richardson, TX

Posted Sep 04, 2025

Knowledge in DevOps processes and tools. Bachelor’s degree or foreign equivalent required from an accredited institution.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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