Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Floor & Beverage Manager

Company: The Kitchen Restaurant Group

Location: Austin, TX

Posted Aug 26, 2025

Ensure compliance with operational standards, health department regulations, and all federal/state/local laws. Deal with guest complaints as necessary.

Customer Support Specialist

Company: Mercury Insurance Services, LLC

Location: Austin, TX

Posted Aug 26, 2025

Minimum 1 years’ experience in a customer service and/or call center role; experience with high volume calls is preferred; or equivalent combination of…

Resident Chef (Sur La Table)

Company: CSC Generation

Location: San Antonio, TX

Posted Aug 26, 2025

May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.

Retail Sales - Barton Creek Square Mall

Company: Nordstrom Inc

Location: Austin, TX

Posted Aug 26, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

Civil Carpenter A

Company: Cajun Industries

Location: La Porte, TX

Posted Aug 26, 2025

The Carpenter is responsible for designing, constructing, erecting, installing, and repairing structures and other items of wood, plywood, and wallboard with…

Pallet Repair Construction 1st Shift

Company: Ryder

Location: San Antonio, TX

Posted Aug 26, 2025

Will use a pneumatic nail gun, powered saw, and other powered/hand tools to repair or assemble pallets. Ryder is immediately hiring permanent full-time Skilled…

Team Lead, CNC Machining - 2nd Shift

Company: Caterpillar

Location: Schertz, TX

Posted Aug 26, 2025

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines…

Apartment Porter

Company: GPI Management

Location: Houston, TX

Posted Aug 25, 2025

Provide excellent customer service when interacting with residents and guests. The Porter plays a key role in maintaining the cleanliness, appearance, and…

Pro Sales Associate - SE Austin

Company: Behr Paint Company

Location: Austin, TX

Posted Aug 25, 2025

When an outside rep sends a contractor to you for paint, you will roll out the red carpet by collaborating with them to get exactly the right products for their…

Estimating Supervisor (Railcar Repair)

Company: Transco Railway Products Inc.

Location: Houston, TX

Posted Aug 25, 2025

Interface with engineering, car owners, and customers for repair instructions (contract review). Job Description: *We are looking for a Write-Up Supervisor to…

Concrete Carpenter

Company: Texas Sterling Construction

Location: San Antonio, TX

Posted Aug 25, 2025

2-5 years of experience in concrete carpentry and pouring concrete. Constructing built-in-place or prefabricated wooden and/or metal forms according to…

Regional Security Supervisor

Company: Cascadia Global Security

Location: Austin, TX

Posted Aug 25, 2025

All applicants must be over 21, with a valid driver's license, and be able to pass a DMV background check. Supervisors will respond in a timely manner to all…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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