Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Pharmacist

Company: PurposeMed

Location: San Antonio, TX

Posted Aug 25, 2025

An active Texas Pharmacist license and in good standing with the Texas State Board of Pharmacy. *Permanent team members (employees) and their dependents are…

Culinary Director

Company: Tso Chinese Delivery

Location: Austin, TX

Posted Aug 25, 2025

Strong analytical skills with hands-on experience using *R365 or similar platforms* for cost analysis, forecasting, and performance optimization.

Commercial Door Technician Trainee

Company: DH Pace

Location: Houston, TX

Posted Aug 25, 2025

Must possess valid driver's license and good driving record. Prior experience in a similar role or one that required a mechanical aptitude preferred.

Business Analyst II

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Aug 25, 2025

Acts as a liaison among stakeholders, performs analysis in order to understand the business needs, policies, and operations of the credit union, and recommends…

Cleaner/Janitor

Company: A&M Cleaning Solutions

Location: San Antonio, TX

Posted Aug 25, 2025

The ideal candidate will be able to maintain the quality and cleanliness of our office spaces, in addition to all common areas. Sweep, vacuum, or mop the floor.

IT/ OPS Data Analyst IV

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Aug 25, 2025

Graduation from an accredited College or University with a degree in computer science, computer information systems, management information systems, or a…

COMMERCIAL HVAC TECHNICIANS NEEDED - SIGN ON BONUS!

Company: Airco Mechanical

Location: Round Rock, TX

Posted Aug 25, 2025

Valid Texas driver’s license with a clean record. Airco Mechanical, a leader in the commercial mechanical, electric and plumbing industries is now accepting…

Wood CNC Operator

Company: ThreePDS Inc

Location: Lewisville, TX

Posted Aug 25, 2025

Ability to read and interpret technical drawings and measurements. Measure, cut, and shape wood components to specifications using hand and power tools.

Design Specialist

Company: SunSource

Location: San Antonio, TX

Posted Aug 25, 2025

Responsibilities include collaborating with clients and teams, ensuring brand consistency, managing projects, staying updated on trends, and sometimes providing…

Quality Control / Quality Assurance Manager, Plumbing & Mechanical Systems

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Aug 25, 2025

Work Environment: This is a primarily field-based role which requires walking, standing, climbing ladders, and working in varying temperatures (outdoors).

Pipe Fitter and/or Pipe Welder (Water & Wastewater Industry)

Company: Custom Piping Systems

Location: San Antonio, TX

Posted Aug 25, 2025

Valid driver’s license required. Must be able to pass testing and certification as per ASTM Section IX BPVC for both Carbon Steel and Stainless Steel.

Restaurant Kitchen Equipment Service Technician-5 weeks PTO on Day 1! Weekly pay! (Austin, TX)

Company: Whataburger

Location: Austin, TX

Posted Aug 25, 2025

Valid driver’s license with liability insurance, a good driving record and a satisfactory background check is required. Consistent 50-hour work week year-round.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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