Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

PLC Machine Operator

Company: STEVES AND SONS INC

Location: San Antonio, TX

Posted Oct 17, 2025

Inspect parts with precision and measuring tools. High school diploma or equivalent; technical degree is a plus. Test operation of machines periodically.

AI Solutions Engineer

Company: Inbenta

Location: Allen, TX

Posted Oct 17, 2025

As an AI Solutions Engineer, you will lead the technical engagement across the customer lifecycle—from discovery and solution design to implementation and…

Unarmed Security Officer *FLEX ON CALL* EAST DALLAS/GARLAND

Company: Clarion Security Llc

Location: Dallas, TX

Posted Oct 18, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Software Engineer II

Company: H-E-B

Location: San Antonio, TX

Posted Oct 18, 2025

Job duties: The Software Engineer II position will analyze user needs and develop software solutions, applying principles and techniques of computer science,…

Statistician (Casual) - McWilliams School of Biomedical Informatics

Company: UTHealth Houston

Location: Houston, TX

Posted Oct 18, 2025

Other employee discounts including entertainment, car rentals, cell phones, etc. 2 years of experience in analysis and presentation of statistical data required…

Unarmed Security Officer *FLEX ON CALL* ARLINGTON/EULESS

Company: Clarion Security Llc

Location: Dallas, TX

Posted Oct 18, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Revenue Cycle Data Analyst

Company: Stark Lane, Inc.

Location: Plano, TX

Posted Oct 18, 2025

Prior experience with Power BI, Tableau, and similar BI tools. Bachelor’s degree in finance, business, accounting, computer science, or related discipline.

SEMI-SKILLED LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Oct 17, 2025

Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving. If you need login assistance or technical support call…

Service Ambassador (Environmental Services) @ Baylor University Medical Center - Dallas, TX

Company: Aramark

Location: Dallas, TX

Posted Oct 18, 2025

? Ensures timely response to guest/customer request for information or assistance, calls out any delays or other problems that are identified.

Multimedia Graphic and Animation Designer

Company: ROGERCO, Inc.

Location: Austin, TX

Posted Oct 18, 2025

You will work closely with senior leaders, communication specialists, and digital media teams to ensure all products meet Army branding, accessibility, and…

STIBO MDM Senior Consultant

Company: Infosys

Location: Houston, TX

Posted Oct 18, 2025

Experience with integration tools (e.g., Kafka, REST APIs, SOAP, ETL tools). STIBO certification is a plus. You will play an important role in creating the high…

Marketing Program Manager - Market Research

Company: MD Anderson

Location: Houston, TX

Posted Oct 18, 2025

Introduce and champion innovative research methodologies, technologies, and tools to ensure MD Anderson remains at the forefront of evidence-based marketing…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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