Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Ansible Developer with Python

Company: DTCC

Location: Dallas, TX

Posted Aug 20, 2025

Design, develop, maintain, and support Infrastructure as Code (IaC) solutions and CI/CD pipelines that enable continuous integration, automated provisioning,…

Public Service Officer (Part-Time)

Company: City of Colleyville

Location: Riverwalk, TX

Posted Aug 20, 2025

Assists the public in the lobby and answers general questions regarding City ordinances and State Laws. Takes reports of minor offenses not in progress and…

Cyber Threat Detection Analyst

Company: Verizon

Location: Irving, TX

Posted Aug 20, 2025

This role will work closely with key cross-functional stakeholders to develop and utilize proactive and mitigating measures to detect and respond to potential…

Accountant I (Business Services) Revenue Accountant Austin, TX

Company: Texas Alcoholic Beverage Commission

Location: Austin, TX

Posted Aug 20, 2025

GENERAL DESCRIPTION: Performs entry-level and technical accounting support work. May assist with auditing and approving field receiving reports, invoices, and…

Electrical Technician

Company: SeaWorld San Antonio

Location: San Antonio, TX

Posted Aug 20, 2025

Valid state driver’s license and ability to obtain a company driver’s license. Maintain, troubleshoot and repair all electrical equipment and wiring.

Client Relations Associate

Company: Wireless Houston

Location: Jersey Village, TX

Posted Aug 20, 2025

Work with leadership to refine sales strategies based on customer satisfaction feedback. Interest in the wireless industry and eagerness to learn about the…

Resolution Specialist - VR Developer Support

Company: Concentrix

Location: Austin, TX

Posted Aug 20, 2025

The Developer Resolution Support Specialist engages with customers through inbound and outbound calls and/or online channels.

Tax Manager

Company: PK TAX LLC

Location: Dallas, TX

Posted Aug 20, 2025

Oversee the preparation and filing of federal, state, and local tax returns. Develop and implement tax strategies that align with client goals, including estate…

Carpenter Senior – TCCC Marketable Skills

Company: Travis County

Location: Austin, TX

Posted Aug 20, 2025

Performs carpenter duties, the repair, maintenance, inspection and installation of systems, and includes electrical, plumbing and HVAC projects.

DMZ Architect

Company: Matlen Silver

Location: Plano, TX

Posted Aug 20, 2025

Responsibilities: Architecture and implementation of next-gen DMZ; integrating with major cloud providers (Azure, AWS, GCP); driving design and strategy for…

Associate Accountant - Accounts Payable

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Aug 20, 2025

Bachelor’s degree in Accounting, Finance, or related field. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to…

HVAC Project Manager

Company: Agency 8

Location: Houston, TX

Posted Aug 20, 2025

Bachelor’s degree in Construction Management, Mechanical Engineering, or related field (preferred). Oversee the installation of HVAC systems to ensure…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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