Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Software Developer - Android

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Aug 19, 2025

Ideal candidate will understand the mobile world, both current state and future state. Overseeing entire SDLC from planning, design, development, integration,…

Packaging Machine Operator

Company: Intertape Polymer Group (IPG)

Location: Carrollton, TX

Posted Aug 19, 2025

Maintains equipment through completion of assigned preventative maintenance tasks and minor repair techniques as required.

Call Center Representative

Company: Houston

Location: Houston, TX

Posted Aug 19, 2025

Consistently make 100+ Outbound calls per day. Research issues and educate clients on solutions. Accurately set appointments and process payments.

Quality Assurance Pharmacist

Company: Southend Pharmacy

Location: Houston, TX

Posted Aug 19, 2025

Active pharmacist license in good standing with the Texas State Board of pharmacy(multistate licensure is a plus).

Lead Carpenter

Company: Access Skilled Resources, Inc.

Location: Houston, TX

Posted Aug 19, 2025

Ability to read blueprints, drawings, and specifications. Proven experience as a carpenter in the construction industry. MUST HAVE A CURRENT DRIVERS LICENSE*.

Security Analyst Level 1

Company: Highgate Hotels

Location: Irving, TX

Posted Aug 19, 2025

Excellent communication skills for both technical and non-technical audiences. Bachelor’s degree in Computer Science, Information Security, or related field (…

High School Math/Middle School Science Teacher

Company: Chaparral Star Academy

Location: Austin, TX

Posted Aug 19, 2025

The qualified candidate should have a Bachelor’s degree from an accredited university, valid Texas teaching certificate with required endorsements for required…

Kitchen Manager - Wok Star Chinese

Company: Local Favorite Restaurants, LLC. – Plano, TX

Location: Dallas, TX

Posted Aug 19, 2025

Ability to develop high-performing, cohesive teams. Provides friendly and courteous service to Guests. The Kitchen Manager is directly responsible for all…

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 19, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Senior Data Architect

Company: Emergent Software

Location: San Antonio, TX

Posted Aug 19, 2025

Data warehouse design using medallion architecture and/or snowflake methodologies. *Excellent benefits package* including medical insurance, dental, vision, 401…

The Gunter Hotel San Antonio Riverwalk - Sous Chef OEM

Company: Evolution Hospitality

Location: San Antonio, TX

Posted Aug 19, 2025

Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Approach all encounters with guests and employees…

Senior Hardware Dev Engineer, AWS Generative AI & ML Servers

Company: Amazon Data Services, Inc.

Location: Austin, TX

Posted Aug 19, 2025

Master's degree in electrical engineering, computer engineering, or equivalent. To deliver your products you will work with an interdisciplinary team of…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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