Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

RSSR - Language Desk- Korean (Chicago or Houston)

Company: United Airlines

Location: Houston, TX

Posted Aug 12, 2025

Handle incoming phone calls that include booking itineraries and answering inquiries from customers; resolve complex customer issues.

Assistant CMT Project Manager I

Company: Building & Earth Sciences, Inc.

Location: Dallas, TX

Posted Aug 12, 2025

Valid driver's license and ability to be insured under company policies. Currently pursuing a college degree in Engineering or a related field.

CDL A Truck Driver - Lease Purchase - $90,000+ / yr

Company: Anderson Trucking Service Inc.

Location: Austin, TX

Posted Aug 12, 2025

Average weekly truck payment is $550-$705. Flatbed Lease drivers earn *$3,700 – $4,700 gross per week*. 2020-2025 Freightliner, Peterbilt, or Volvo trucks.

San Antonio Retail Security

Company: Marksman Security

Location: San Antonio, TX

Posted Aug 12, 2025

Front Desk: Acknowledge and greet all guests with utmost courtesy and urgency, customer service, access control, greeting residents and guests with a courteous…

Clinical Pharmacy Specialist - Women's Services (Days)

Company: Texas Childrens Hospital

Location: Houston, TX

Posted Aug 12, 2025

Identifies and suggests agents to be added, deleted, or modified to/within the formulary and database. Utilizes appropriate skills to help develop a care plan.

HVAC and Facilities Technician

Company: HTS Engineering - Heat Transfer Solutions

Location: Houston, TX

Posted Aug 12, 2025

Must have a valid driver’s license with a clean driving record. Establishes service by studying system requirements; ordering and gathering components and parts…

Security Officer Full Time Days BMC

Company: Baptist Medical Center

Location: San Antonio, TX

Posted Aug 12, 2025

Must maintain a valid state driver’s license. REQUIRED CERTIFICATIONS/LICENSURE: Requires the ability to obtain, and maintain, appropriate state license/…

RSSR - Language Desk Mandarin (Chicago or Houston)

Company: United Airlines

Location: Houston, TX

Posted Aug 12, 2025

Handle incoming phone calls that include booking itineraries and answering inquiries from customers; resolve complex customer issues.

Saddle Shop Retail Sales Associate

Company: King Ranch

Location: Austin, TX

Posted Aug 12, 2025

Promote and answer questions about the history of King Ranch to customers. Accurately and efficiently complete all sales transactions and maintain proper cash…

PM CULINARY SUPERVISOR FOR SPRINGHOUSE CAFE

Company: Hyatt Regency Hill Country Resort and Spa

Location: San Antonio, TX

Posted Aug 12, 2025

Responsible for producing a consistent, quality product that meets and exceeds the guests' needs in a timely manner. Basic understanding of kitchen operations.

Welder Helper

Company: Herzog

Location: Austin, TX

Posted Aug 12, 2025

Maintain a valid driver’s license and endorsements as required per position. Successfully complete and maintain any required safety certification and testing on…

Licensed Plumber - Residential

Company: ARS-Rescue Rooter

Location: Pearland, TX

Posted Aug 12, 2025

Valid driver’s license with a good driving record. Year-round work with strong income potential. 3-4 years of plumbing experience (residential repair/retrofit).

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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