Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Marketing Brand Manager

Company: Premier Trailer Leasing

Location: Plano, TX

Posted Oct 16, 2025

Proficiency in digital marketing and analytics tools, with expertise in CRM and marketing automation, social media and content management, and paid advertising…

Senior MEP Engineer (Mechanical / Electrical / Plumbing)

Company: AlphaStaffHCM

Location: San Antonio, TX

Posted Oct 16, 2025

As a Senior MEP Engineer, you will lead building system designs across your area of expertise, whether mechanical, electrical, or plumbing, while collaborating…

Registered Nurse Pre Admission Testing

Company: St. David's Surgical Hospital

Location: Austin, TX

Posted Oct 16, 2025

Current State of Texas Registered Nurse (RN) license or Compact Registered Nursing License. If Compact License, Texas license must be obtained within 90 days of…

CDL-A Dedicated Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Spring, TX

Posted Oct 16, 2025

Drivers on this fleet operate condo trucks and dry van trailers. Top-of-the-line trucks with automatic transmissions. Safety and On-Time bonus.

Marketing and Graphic Design Specialist - Part Time

Company: City of Grand Prairie

Location: Grand Prairie, TX

Posted Oct 16, 2025

Advertising: Creates, assists with design and places advertising as appropriate within budget, matching key messages with target audiences using appropriate…

Welder - 2nd shift

Company: MICA Steelworks Inc

Location: Euless, TX

Posted Oct 16, 2025

Ability to weld steel components with welding equipment as specified by layouts, engineering drawings, work orders, or verbal instructions.

Motorcycle Sales Representative - Teddy Morse's Cowboy Harley Davidson, Alamo City

Company: Ed Morse Automotive Group

Location: San Antonio, TX

Posted Oct 16, 2025

Valid Driver's license with motorcycle endorsement. Reach agreed upon sales targets by the deadline. Resolve customer inquiries and complaints.

IT Data Analyst

Company: DePelchin Children’s Center

Location: Houston, TX

Posted Oct 16, 2025

Bachelor's degree in Information Technology, Business Administration, or related field. Experience with data visualization tools (e.g. Tableau, Power BI, Looker…

Registered Nurse-Ambulatory Surgery Center Stone Oak

Company: Christus Health

Location: San Antonio, TX

Posted Oct 16, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

CDL A Truck Driver - Open Deck - $105k / yr

Company: Tucker Freight Lines

Location: Austin, TX

Posted Oct 16, 2025

Up to $7,500 driver referral bonus. 2+ years tractor-trailer experience. Hauling Flatbed, Step deck, & RGN trailers. *Drivers earn up to $105,000 per year\**.

Customer Service Representative (Multiple Locations)

Company: Texas Workforce Commission

Location: Austin, TX

Posted Oct 16, 2025

Responding to and resolving routine Employer UI/Tax inquiries received both through inbound calls, and Online callback forms. Optional 401(k) and 457 accounts.

Data Scientist - Business Analytics

Company: Apple

Location: Austin, TX

Posted Oct 16, 2025

Bachelor's degree in a related field of study, or equivalent industry experience. Demonstrated ability to collaborate with advertisers to design A/B tests to…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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