Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

IT Business Analyst

Company: WSB LLC

Location: Austin, TX

Posted Oct 15, 2025

Strong knowledge of business analysis and project management methodologies and tools. Bachelor's degree in IT, business, or related field.

Data Analyst

Company: CGI Group, Inc.

Location: Arlington, TX

Posted Oct 15, 2025

Analytical & Critical Thinking: Ability to analyze complex data, identify patterns, and draw valid inferences to solve problems and answer business questions.

2nd Shift Injection Molding Process Technician

Company: Leviat North America

Location: San Antonio, TX

Posted Oct 14, 2025

The Process Technician will troubleshoot and monitor the quality of parts being prepared for shipment, determine processing parameters of various tools, and…

Enry level Accountant

Company: TDG

Location: Houston, TX

Posted Oct 15, 2025

Conduct journal entries and maintain accurate records of financial transactions through double entry bookkeeping.

Housekeeper

Company: SUN Behavioral Houston

Location: Houston, TX

Posted Oct 15, 2025

Responsible for ensuring the cleanliness of the facility to meet state regulations. Ensures proper documentation in all position activities, following federal…

Assembly Machine Operator - M - F 2pm-10pm

Company: Smurfit Westrock

Location: San Antonio, TX

Posted Oct 14, 2025

The Machine Operator will troubleshoot as needed in order to successfully clear the alarm codes the machine displays and will ensure the assembly area is…

Project Superintendent

Company: Staxmatic, LLC

Location: Austin, TX

Posted Oct 14, 2025

Journeyman or higher plumbing license preferred. In this role, you will supervise field teams, ensure projects are completed on schedule, and uphold quality and…

Business Intelligence (BI) Developer

Company: ISS

Location: San Antonio, TX

Posted Oct 15, 2025

Possesses strong oral and written communication skills, clearly and accurately communicating complex and/or technical information to both technical and…

Customer Service Rep I

Company: Porcelanosa USA

Location: Dallas, TX

Posted Oct 15, 2025

Answer and manage phone calls on a timely basis. Route any relevant incoming mail, faxes or other correspondence to the appropriate destination point within the…

Residential Service Plumber

Company: Dallas Plumbing

Location: Dallas, TX

Posted Oct 15, 2025

Valid Journeyman Plumbers license issued by the TSBPE. A valid driver's License. Ability to interpret drawings and layouts from mechanical drawings.

Industrial Electrician - Journeyman Licensed

Company: Verstela

Location: Garland, TX

Posted Oct 15, 2025

Lay out electrical conduit runs, pull wire, and make electrical connections in a professional manner using electrical schematics. Why You’ll Want This Job.

Cybersecurity Analyst

Company: Bridgewater Consulting Group

Location: San Antonio, TX

Posted Oct 14, 2025

Significant experience with malware analysis concepts and methodologies including countermeasure/mitigation design of identified security risks.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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