Excellent Customer Service Skills Jobs in Austin, TX

Positions 121,348 Updated daily

Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Director, Customer Experience - Medicare Advantage

Company: Clover Health

Location: Houston, TX

Posted Oct 09, 2025

Leverage AI to optimize training design, develop realistic simulation-based learning and role-play experiences, and implement co-pilot tools that empower agents…

Sr Analyst, People Processes and Analytics

Company: Petco

Location: San Antonio, TX

Posted Oct 09, 2025

Help design and develop automated dashboards and reporting templates to connect insights to business decision-making and execution process.

Registered Nurse

Company: Buckingham Center for Facial Plastic Surgery

Location: Austin, TX

Posted Oct 09, 2025

Must possess the ability to plan, organize, develop, implement and interpret the program goals, policies and procedures that are necessary for providing quality…

Pharmacist - Mail order Pharmacy

Company: Sugar Land Pharmacy

Location: Sugar Land, TX

Posted Oct 09, 2025

This role supports our growing mail-order Pharmacy and requires active licensure in several jurisdictions to ensure compliance with state-specific regulations.

HVAC Service Technician

Company: Will Fix It Plumbing, Heating, Cooling, Electrical

Location: San Antonio, TX

Posted Oct 09, 2025

All candidates are required to undergo pre-employment drug screen, background checks and must have a valid drivers license with good driving record.

Production Technician - Welder

Company: THERMAL SOLUTIONS MANUFACTURING

Location: Dallas, TX

Posted Oct 09, 2025

Knowledge of machines and tools, including their designs, uses, repair and maintenance. Completion of a certified training program from an accredited college or…

Service Electrician

Company: George-McKenna Electrical

Location: Dallas, TX

Posted Oct 09, 2025

Install, maintain, and repair electrical wiring, equipment and fixtures. GME is an Electrical, Security, and Structured Cabling Contractor with the capability…

Sushi Chef

Company: Casa Brasa

Location: Dallas, TX

Posted Oct 09, 2025

Hearing and communicating in person or over telephone. We believe in the craft of the unique meal, in making the best food and service possible for each and…

Part-Time Teacher

Company: LearnWell

Location: Sugar Land, TX

Posted Oct 09, 2025

In this role, you will have the opportunity to deliver daily lesson plans, provide individualized assistance to students, and regularly communicate about…

Substitute Teacher K-12

Company: Scoot Education

Location: Austin, TX

Posted Oct 09, 2025

Earn up to $176 for day-to-day assignments and more for long-term pay varies by certification, school, and assignment. Have a teaching credential/certificate.

HVAC Mechanic III

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Oct 09, 2025

Must have a current drivers license and safe driving record. Responds to after hour's calls needing immediate attention and to emergency situations.

Security Operations Center (SOC) Analyst

Company: WESTCONTRACTRECRUITINGLLC

Location: Houston, TX

Posted Oct 09, 2025

Bachelor’s degree in Computer Science or related field preferred; relevant experience may substitute for education. Forensic investigation: 1 year (Required).

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages

© 2026 Job Transparency. All rights reserved.