Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

PALLET REMAN PIECE RATE

Company: 48forty Solutions

Location: Dallas, TX

Posted Oct 08, 2025

Demonstrated experience safely operating air-driven, electric, pneumatic, and manual woodworking tools. Previous experience in welding, lumbering, construction,…

RN, Registered Nurse - ECC Emergency Care

Company: Christus Health

Location: San Antonio, TX

Posted Oct 07, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Industrial Projects - Project Manager

Company: DHL

Location: Houston, TX

Posted Oct 07, 2025

Liaise with client on a scheduled basis to review service provision and develop business opportunities. Successful implementation of new and additional business…

Registered Nurse Day Shift - Behavioral Health - Full Time

Company: Behavioral Hospital of Bellaire

Location: Houston, TX

Posted Oct 08, 2025

Certifications: Successful completion of CPR and Handle With Care certification; certifications may be obtained during orientation.

Marketing Manager, SEO- 25010520

Company: MoneyGram

Location: Dallas, TX

Posted Oct 08, 2025

Collaborate with product, engineering, design, and marketing teams to align SEO/ASO initiatives with business goals. Life, Disability, and other benefits.

Unarmed Security Officer - 2nd shift

Company: Prosegur

Location: Coppell, TX

Posted Oct 07, 2025

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. At least 18 years of age.

United Fleet Customer Care Rep

Company: United Fleet Management

Location: Austin, TX

Posted Oct 07, 2025

Make additional follow-up phone calls/ emails to potential leads. Facilitate motor vehicle checks to ensure driver eligibility and compliance.

Security Concierge Officer - Office Building (FT/PT)

Company: GuardTexas

Location: Houston, TX

Posted Oct 07, 2025

Familiar with placing calls on hold and transferring calls. We are a certified security guard trainer and train our hires free of charge to help you obtain your…

Controller

Company: Acara

Location: San Antonio, TX

Posted Oct 07, 2025

*Hearing: *Ability to answer/route telephone calls, and understand what clients and co-workers are saying in normal conversation.

Pharmacist PRN (Inpatient)

Company: Baylor Scott & White Health

Location: Plano, TX

Posted Oct 08, 2025

Assesses prescribers medication orders with respect to the overall patient therapy to evaluate: known allergies; rational therapy/contraindications; reasonable…

Blockchain Business Analyst

Company: Infosys

Location: Dallas, TX

Posted Oct 08, 2025

This role is ideal for someone who can bridge the gap between business needs and technical implementation, working closely with stakeholders across engineering,…

Class C Box Truck Driver

Company: Transportation Concepts, Inc. (TCI)

Location: Austin, TX

Posted Oct 07, 2025

Valid Class C driver’s license. 6+ months of delivery driving experience in the last year. Safely operate a Class C box truck on a local route.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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