Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Plumbing Engineer - PE

Company: Sterling St James LLC

Location: San Antonio, TX

Posted Oct 03, 2025

We’re seeking a licensed *Plumbing Engineer* to lead plumbing system design on a variety of building projects. Monitor project progress and QA/QC deadlines.

Backend Java Developer AVP

Company: Citi

Location: Irving, TX

Posted Oct 03, 2025

Experience in systems analysis and programming of software applications. The overall objective of this role is to contribute to applications systems analysis…

Customer Service Representative

Company: Million Air

Location: Houston, TX

Posted Oct 03, 2025

Maintain neat work area at all times to include front desk, lobby, and all FBO amenities. Must be able to operate a motor vehicle and be insurable by Company…

Journeyman Electrician

Company: Proman Skilled Trades (San Antonio)

Location: San Antonio, TX

Posted Oct 03, 2025

Must have proper I9 documentation such as a valid driver's license, social security card, birth certificate, etc. Must hold an OSHA 10 or 30 certification.

Full Stack Java Developer- Assistant Vice President

Company: Citi

Location: Irving, TX

Posted Oct 03, 2025

Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality.

Cleanroom Cleaner

Company: ABM Industries

Location: Austin, TX

Posted Oct 03, 2025

Stocking of uniforms, protective gear, and miscellaneous items to distribute to cleanroom, gowning rooms, and controlled areas daily.

Reporting & Dashboard Analyst

Company: Husch Blackwell LLP

Location: Austin, TX

Posted Oct 03, 2025

Bachelor’s degree in a related field, or equivalent combination of education and relevant work experience. Bachelors or better in Computer Science or related…

Network Operations Center Analyst

Company: EVOTECH LLC

Location: San Antonio, TX

Posted Oct 04, 2025

Receive customer calls and emails, open and log trouble tickets, and lead Tier I & 2 troubleshooting using knowledge base resources.

Multi-State Licensed Pharmacist

Company: OptioRx

Location: San Antonio, TX

Posted Oct 03, 2025

This position requires an active Texas license and Multi-State License. Current Texas Pharmacist license (required). MULTI-STATE PHARMACIST LICENSE REQUIRED.

Data Scientist

Company: Chord Energy

Location: Houston, TX

Posted Oct 03, 2025

Master's or Bachelor's degree in Data Science, Computer Science, or related field. Master’s degree or PHD or certification in Data Science or Data Analytics.

Data Analyst II, or III - TPP Division - Austin, TX

Company: Texas Department of Transportation

Location: Austin, TX

Posted Oct 03, 2025

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle. The use of technical tools such as Excel, Access, SQL and…

Closet Installer

Company: Closets by Design Dallas

Location: Dallas, TX

Posted Oct 03, 2025

Possess and maintain current driver’s license. Good driving record, operate a company vehicle in a safe manner. Operate company vehicles, tools, etc. safely.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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