Excellent Customer Service Skills Jobs in Austin, TX

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Looking for Excellent Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Austin, TX area.

Project Manager at SPB - 2 positions

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Oct 03, 2025

Bachelor’s degree from an accredited university with a major in engineering, construction, business, communications or related field.

Middle School Math Instructor (TX Teacher Licensure Support Provided)

Company: University Instructors, LLC

Location: Sunset Valley, TX

Posted Oct 03, 2025

\*\*Candidates that hold a bachelor’s degree from a regionally accredited institution in ANY field to be eligible to take part in this opportunity.

Senior Staff Accountant

Company: ARCHER Systems, LLC

Location: Houston, TX

Posted Oct 03, 2025

Drive continuous improvement by applying professional accounting knowledge to design, implement, and document efficient processes in financial operations.

Plumbing Manager

Company: Confidential

Location: San Antonio, TX

Posted Oct 03, 2025

*Drive the Plumbing department sales through training and development of the field technicians.*. *Have an understanding of general Plumbing design with an…

RN - PRN

Company: Stone River Recovery Center

Location: San Antonio, TX

Posted Oct 03, 2025

Valid current RN license from the state or from a compact state, where applicable. Takes physician’s orders (verbal or via telephone) accurately and documents…

Software Engineer - Early Career (Backend/Data)

Company: Apple

Location: Austin, TX

Posted Oct 03, 2025

Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s a plus). Contribute to the design, implementation, and testing of backend…

Rough Carpenter Foreman

Company: QLM

Location: Houston, TX

Posted Oct 03, 2025

Must have and maintain active OSHA 30-hour certification or willing to pursue certification. Supervise and develop assigned Trade employees, provide feedback…

Carpenter

Company: Olympia Neurological Institute

Location: Austin, TX

Posted Oct 03, 2025

Valid driver’s license preferred. Utilize hand tools and power tools effectively for various construction activities. Experience with CNC machinery is a plus.

Global Security Analyst

Company: Crane Worldwide Logistics LLC

Location: Houston, TX

Posted Oct 03, 2025

Professional certification may be required in some areas. Ability to develop and document processes and procedures. Employee Recognition and Rewards Program.

Sr. Metal Decorator Technician

Company: Vulcan Packaging

Location: Austin, TX

Posted Oct 03, 2025

Strong mechanical aptitude; confident with both hand and power tools. Forklift/scissor lift certification a plus. Can Making: 5 years (Required).

REO accountant

Company: Finitetek

Location: Dallas, TX

Posted Oct 03, 2025

Bachelor's degree in Accounting, Finance, Real Estate, related field(s), or equivalent industry experience required.

Senior Business Intelligence / Data Visualization Engineer

Company: Apple

Location: Austin, TX

Posted Oct 03, 2025

Familiarity with data engineering tools and concepts, data pipeline development, data model design, and aggregation strategies, in support of responsive and…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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