Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Rocker Framer

Company: E&K of Chicago, Inc.

Location: Elmhurst, IL

Posted Aug 04, 2025

Screw guns, routers, chop saws, powder actuated tools (Hilti), various hand tools, knives and lasers. From (1") to (48"), (20/day), a distance of up to (20 feet…

Teacher (Kindergarten)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 04, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

General Manager

Company: Machine Hospitality Group

Location: Chicago, IL

Posted Aug 04, 2025

Ensure that the bars comply with relevant state and federal guidelines. Handle all guest service issues in an immediate and professional manner.

Doorman

Company: Edgewater Beach Apartments

Location: Chicago, IL

Posted Aug 04, 2025

The Doorman is the first point of contact for residents, guests, visitors, and plays a crucial role in creating a welcoming and secure environment.

Registered Nurse, Women's Health

Company: Loyola University Health System

Location: Burr Ridge, IL

Posted Aug 04, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

Restaurant Chef - Nordstrom Cafe - Old Orchard

Company: Nordstrom Inc

Location: Skokie, IL

Posted Aug 04, 2025

A food handler’s card where required by local and state regulations. Train, motivate and develop the kitchen staff while also focusing on the business goals of…

Registered Nurse, Triage - Medical Specialty

Company: Loyola University Health System

Location: Maywood, IL

Posted Aug 04, 2025

Illinois Board of Nursing license prior to hire. Certification reimbursement (up to 1 certification). A Degree from an accredited school/college of nursing is…

Co-Teacher (Grade 3)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 04, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Welder II/pressure valves

Company: Midland Manufacturing, OPW, a Dover Company

Location: Skokie, IL

Posted Aug 04, 2025

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision…

ELECTRICAL CONSTRUCTION PROJECT MANAGER

Company: GPac

Location: Chicago, IL

Posted Aug 04, 2025

Journeyman or Master Electrician license is a plus, but not required. Coordinate field teams to ensure timely and safe execution of work.

Teacher (Kindergarten)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 04, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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