Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Project Manager- K-12 Construction

Company: Michael Page

Location: Chicago, IL

Posted Jun 17, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

Janitor Helper A (SEIU)

Company: Draper and Kramer Inc

Location: Chicago, IL

Posted Jun 17, 2025

Cleaning of common areas may include lobby, fitness center, ballroom, laundry room, restrooms, break room (as applicable).

Sales Assistant - Large Retail Customers

Company: MACVAD USA

Location: Lincolnwood, IL

Posted Jun 17, 2025

A full driver’s license is required. Data entry, file management and reporting as required. Full-time, permanent role with a global company.

Customer Service, Domestic Services

Company: RIM logistics

Location: Chicago, IL

Posted Jun 17, 2025

RIM logistics, ltd. is a service based company the places the customer experience as the highest priority. Customer Service, Domestic Services representatives…

Diabetes Educator and Nurse

Company: American Indian Health Service of Chicago, Inc

Location: Chicago, IL

Posted Jun 17, 2025

Valid driver’s license and ability to travel within the service area. Current Registered Nurse (RN) license in the State of Illinois.

Service Plumber

Company: Deljo Heating and Cooling

Location: Chicago, IL

Posted Jun 17, 2025

Valid driver's license with an insurable driving record. 2+ years of plumbing field experience and installation experience. Willing to invest in tools.

Director, Supply Planning

Company: Havi Supply Chain

Location: Chicago, IL

Posted Jun 16, 2025

Strategic Initiatives: Actively participate in strategic business initiatives from concept to implementation, driving thought leadership, creative problem…

Janitor - Non Union

Company: HHDC

Location: Riverdale, IL

Posted Jun 17, 2025

Provide your own hand tools. May be required to deal with difficult people; expected to handle residents and visitors with calmness, diplomacy, and good social…

Distinguished Data Engineer - Card Technology

Company: Capital One

Location: Chicago, IL

Posted Jun 17, 2025

Ensure the quality of technical design and implementation. Act as a role model and mentor within the tech community, helping to coach and strengthen the…

HEAT TREAT FURNACE OPERATOR

Company: FPM HEAT TREATING

Location: Elk Grove Village, IL

Posted Jun 16, 2025

Monitors all processes, gas flows, temperature times and quench settings. Prepare product and perform operations required to control equipment in accordance…

Business Function Implement Practitioner

Company: Experis

Location: Chicago, IL

Posted Jun 17, 2025

Bachelor’s in Supply Chain, Engineering, or related field. Design and support the implementation of o9 solutions. Conduct training and post-go-live support.

Clinical Pharmacist - Per Diem

Company: Endeavor Health

Location: Chicago, IL

Posted Jun 16, 2025

Provide clinical pharmacy services including drug information, preparing doses and checking work done by a technician prior to dispensing.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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