Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

InfoSec Compliance Analyst #Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Jun 07, 2025

Facilitate IT issue management by work with employees on scheduling calls and going over the issue and resolution. Work from home up to 3 days a week.

View Details Apply on SimplyHired

Principal Technology Architect - MFG

Company: Infosys

Location: Chicago, IL

Posted Jun 07, 2025

You will identify technology big bets, develop solution propositions around them, do solution prototypes and proactively take it to the market.

View Details Apply on SimplyHired

Manual Press Operator - Apparel Redefined - Crestwood

Company: Skills for Chicago

Location: Crestwood, IL

Posted Jun 06, 2025

Demonstrate strong mechanical aptitude and attention to detail. Communicate effectively and contribute positively to team environments.

View Details Apply on SimplyHired

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Jun 06, 2025

*Technical Skills:* Ability to read technical drawings and use micrometers, gauges, and other precision measuring tools. Keep the working area clean and safe.

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dental insurance health insurance life insurance

Advanced Practice Nurse – Nurse Practitioner – Peds/Neonatology (7A.M. - 7P.M.)

Company: Cook County Health

Location: Chicago, Illinois

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Research Chef

Company: LifeSpice Ingredients

Location: Chicago, IL

Posted Jun 07, 2025

Work with flavor companies and other suppliers to identify or develop new raw materials. Culinary degree from accredited Culinary School.

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Multi-Location Retail Inventory Associate

Company: Room & Board

Location: Chicago, IL

Posted Jun 07, 2025

Maintain welcoming stock room environments that are safe, organized, efficient and support the selling teams and the customer experience.

View Details Apply on SimplyHired

Carpenter Helper 1

Company: The University of Chicago

Location: Chicago, IL

Posted Jun 06, 2025

Valid driver’s license and must successfully complete the University’s Motor Vehicle Records process required. Cut and install ceiling tile.

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General Laborer

Company: SOS Enterprises LLC

Location: Chicago, IL

Posted Jun 08, 2025

Knowledge of power tools and industrial machinery is preferred. This may include keeping the worksite clean through the collection of trash, operating power…

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Brand Packaging Graphics Designer

Company: CONAGRA

Location: Chicago, IL

Posted Jun 06, 2025

Collaborate with cross-functional teams and production to ensure design integrity through execution, managing multiple high-priority projects under tight…

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Electrician

Company: RWS Global

Location: Chicago, IL

Posted Jun 07, 2025

Valid driver’s license required. Preferred: Vocational or technical training – Field of Study: welding, engineering, rigging, carpentry, electronics, audio,…

View Details Apply on SimplyHired

Welder

Company: Dover Corporation

Location: Skokie, IL

Posted Jun 06, 2025

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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