Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Food Service Worker Lead - Medline Northfield Cafe

Company: Aramark

Location: Northbrook, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Technical Program Manager

Company: CVS Health

Location: Springfield, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Manager, eCommerce B2B Analytics

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Cybersecurity Engineer (Network)

Company: Discover

Location: Riverwoods, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Facilities Manager

Company: Flex

Location: Mundelein, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Studio Manager, Chicago - SoulCycle

Company: Equinox

Location: Chicago, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Food Service Worker

Company: Aramark

Location: Edwardsville, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Pharmacy Intern

Company: CVS Health

Location: Upper Alton, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Apprentice Technician

Company: CarMax

Location: Schaumburg, IL

Posted Jan 25, 2025

View Details Apply on The Muse
leading flexible work app drive key account success frequent travel and require some weekend availability

Category Operations Manager

Company: Instawork

Location: Chicago, IL

Posted Jan 25, 2025

Instawork, a leading flexible work app, is seeking a Category Operations Manager to drive key account success, manage scalable in-market operations, and collaborate with cross-functional teams. The role involves frequent travel, customer-facing responsibilities, and a passion for problem-solving. The company offers competitive compensation, benefits, and a fast-paced, innovative work environment.

View Details Apply on BuiltIn

Office Manager I - Remote

Company: Aramark

Location: Downers Grove, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Commercial Real Estate Lead Transaction Manager

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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