Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Unarmed Flex Security (Part Time)

Company: Cascadia Global Security

Location: Chicago, IL

Posted Aug 22, 2025

We will provide and pay for all licensing and training! Our Security Specialists range from active-duty military personnel to veterans to civilians looking for…

Data Engineer (Azure & AI)

Company: Capgemini

Location: Chicago, IL

Posted Aug 22, 2025

10+ years of experience in data engineering, cloud platforms, and big data technologies. Familiarity with AI/ML workflows and tools such as Azure ML, MLflow,…

Commercial Building Security Officer

Company: Titan Security

Location: Chicago, IL

Posted Aug 22, 2025

Experience: 1 year in a hospitality-focused environment (such as hotel front desk receptionist, concierge, guest service). Must be at least 18 years of age.

AI Engineer, Campus, United States - BCG X

Company: Boston Consulting Group

Location: Chicago, IL

Posted Aug 22, 2025

Apply software development practices and standards to develop robust and maintainable software. Experienced at guiding non-technical teams and consultants in…

Registered Nurse (RN) - Hospice

Company: Suncrest Hospice

Location: Oak Park, IL

Posted Aug 22, 2025

Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance, to be able to travel across the service area.

AI Engineer, Campus, United States - BCG X

Company: Boston Consulting Group

Location: Chicago, IL

Posted Aug 22, 2025

Apply software development practices and standards to develop robust and maintainable software. Experienced at guiding non-technical teams and consultants in…

Cashier - UChicago Medicine - Sky Cafe Retail

Company: Aramark

Location: Chicago, IL

Posted Aug 22, 2025

Our best Cashiers love greeting guests, solving problems, and are great at keeping track of operations. ? Accurately operate a register/POS and handle cash and…

Assistant Project Manager - Light Industrial

Company: Michael Page

Location: Chicago, IL

Posted Aug 22, 2025

Review project implementation and gather data on project execution. Technical background with understanding of building engineering and commercial projects;…

Azure DevOps Engineer (AI Infra)

Company: Capgemini

Location: Chicago, IL

Posted Aug 22, 2025

Manage infrastructure, automation, and deployment pipelines for AI workloads. Social well-being benefits like subsidized back-up child/elder care and tutoring.

Project Manager - Multifamily Projects

Company: Michael Page

Location: Chicago, IL

Posted Aug 22, 2025

Ability to hire, train, develop and manage a team of Project Managers by providing intentional and proactive leadership. Travel to job site 1-2 weeks a month.

AI/ML Engineer

Company: Capgemini

Location: Chicago, IL

Posted Aug 22, 2025

Collaborate with data engineers and software developers to integrate models into production systems. Contribute to reusable model components and templates…

Front End Software Engineer 1 - Chicago OR Reston, VA - Onsite

Company: Comcast Corporation

Location: Chicago, IL

Posted Aug 22, 2025

Help test and debug your own code and support QA in identifying and fixing issues. Contribute to the development of shared UI components and design systems.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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