Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: Skokie, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a dedicated individual to maintain a clean and organized environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, customer service, and flexibility. Benefits include discounts, health insurance, and a 401(k) plan. The position offers a starting pay range of $15.00 to $15.50 per hour.

Registered Client Relationship Analyst

Company: Morgan Stanley

Location: Chicago, IL

Posted Jan 24, 2025

The Registered Client Relationship Analyst plays a crucial role in shaping the future of service by modernizing client experiences. This role involves assisting Financial Advisors in developing financial strategies, cultivating client relationships, and providing comprehensive support including account onboarding, order processing, and performance reporting. The analyst also collaborates with the team to prepare marketing materials and participates in firm initiatives. Essential skills include strong computer skills, excellent interpersonal and client service abilities, and the capacity to work in a fast-paced environment.

Customer Specialist - Part Time

Company: CarMax

Location: Joliet, IL

Posted Jan 24, 2025

CarMax is seeking a Customer Specialist for their Joliet, Illinois location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build relationships, and team behaviors including integrity, respect, and fairness. No prior experience is required, but sales and customer service experience is preferred. CarMax offers a high-energy retail sales environment with opportunities for career growth. The hourly rate is $16.90 - $35.40, and benefits include sick time, vacation, and Floating Holiday Time.

Sales Consultant

Company: CarMax

Location: Northbrook, IL

Posted Jan 24, 2025

BEER-WINE-LIQR/CLERK

Company: Kroger

Location: Palatine, IL

Posted Jan 24, 2025

Intern, US Property Tax

Company: CN

Location: Homewood, IL

Posted Jan 24, 2025

Paint Prep Technician(Overnight 3rd shift)

Company: CarMax

Location: Naperville, IL

Posted Jan 24, 2025

CarMax, a leading used car retailer, is seeking a detail-oriented individual for a paint technician role in Naperville, Illinois. The position involves paint retouching, dent repair, and ensuring vehicles meet CarMax's high standards. Benefits include a competitive salary, commission potential, and comprehensive benefits package. The role offers opportunities for career development and growth within a supportive team environment.

Assistant Store Manager

Company: Kohl's

Location: O'Fallon, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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