Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Pharmacy Pre-Grad Intern - WM

Company: Walmart

Location: Niles, IL

Posted Jan 24, 2025

On Call Banquet Servers and Bartenders - Museum of Science & Industry

Company: Sodexo

Location: Chicago, IL

Posted Jan 24, 2025

Sodexo Live! is currently hiring for the Museum of Science & Industry in Chicago. They are seeking outgoing team players for on-call Server and Bartender positions in their Private Events. Sodexo Live! is a brand dedicated to the sports, events, and hospitality industry, aiming to make the most of every moment. The Museum of Science and Industry, where the job is located, is one of the largest science museums in the world, offering more than 400,000 square feet of hands-on exhibits.

Quality Compliance Coordinator

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Flex, a diversified manufacturing partner, is seeking a Quality Compliance Coordinator in Buffalo Grove, IL. The role involves quality control, assurance operations, and working with engineers. Responsibilities include developing and executing implementation plans, establishing regulatory compliance programs, coordinating corrective actions, and preparing required reports. The ideal candidate will have an associate degree, document control experience, and 4 years of manufacturing experience. Flex offers comprehensive benefits including medical, dental, vision plans, life insurance, disability, 401(k) matching, vacation, tuition reimbursement, and more. Flex is an Equal Opportunity Employer.

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The job involves managing store operations, including opening and closing, cash handling, inventory management, and customer service. Key responsibilities include engaging customers, resolving issues, coaching team members, maintaining store cleanliness, and ensuring compliance with regulations. The role requires leadership experience, fluency in English, and flexibility for various shifts. Preferred qualifications include knowledge of store inventory control and pharmacy certification.

Senior Modeler

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a job opportunity for a Data Scientist. The role involves developing predictive models, utilizing machine learning, and presenting results to management. The company values unique skills and offers growth opportunities. The position requires a Master's degree in a related field and 2+ years of experience in data-based analytical solutions. Preferred qualifications include a Ph.D. and 4+ years in the financial service industry. The base pay ranges from $125,000 to $175,000, with additional incentives. Benefits include paid parental leave, 401(k), health benefits, and more. Discover is committed to diversity and inclusion.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Rockford, IL

Posted Jan 24, 2025

The role involves delivering a distinctive and delightful customer experience by engaging with customers, resolving issues, and providing efficient service. This includes registering sales, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and assisting with inventory management. The position also requires knowledge of store systems, equipment, and adherence to company policies. PTCB certification is preferred but not mandatory. The role is open to applicants with diverse backgrounds, including those with arrest and conviction records, in compliance with the San Francisco Fair Chance Ordinance.

Veterinarian

Company: Banfield Pet Hospital

Location: Mount Prospect, IL

Posted Jan 24, 2025

Senior Home Lending Advisor - Lemont IL

Company: JPMorgan Chase

Location: Bolingbrook, IL

Posted Jan 24, 2025

Chase Home Lending is seeking a Senior Home Lending Advisor to join their high-energy team. The role involves serving as the primary point of contact for customers throughout the loan process, providing training to the branch team, and collaborating with marketing efforts to create an outstanding customer experience. The ideal candidate will have a Bachelor's degree, 3+ years of mortgage lending experience, and strong communication skills. Preferred qualifications include FHA/VA sales experience, marketing skills, and intermediate PC skills. The position requires NMLS registration and compliance with Dodd Frank/Truth in Lending Act qualification requirements.

AP Associate Consultant

Company: CDW

Location: Vernon Hills, IL

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Joliet, IL

Posted Jan 24, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Joliet, IL, with a salary range of $17 - $19 hourly.

Target Security Specialist

Company: Target

Location: Crestwood, IL

Posted Jan 24, 2025

Target is offering a job for a Security Specialist with a starting hourly rate of $19.75 USD. The role involves ensuring guest and team safety, crisis response, and preventing theft. The job requires skills in intelligence-led tactics, de-escalation, and use of Target's video surveillance system. The company values teamwork, providing meaningful experiences, and ethical conduct. The ideal candidate should be at least 18, have a high school diploma, and be comfortable with physical tasks like lifting and climbing.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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