Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Insurance Agent

Company: COUNTRY Financial

Location: Rockford, IL

Posted Jan 24, 2025

Regional Safety Manager

Company:

Location: Mundelein, IL

Posted Jan 24, 2025

Human Resources Analyst

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Senior Graphic Web Designer

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Senior Graphic Web Designer. The role involves designing web pages, emails, and digital marketing pieces, collaborating with various teams, and presenting campaigns to management. The position offers comprehensive benefits, including medical, dental, vision, life insurance, 401(k) with employer match, bonus programs, paid holidays, and generous paid time off. Uline also provides an on-site café, fitness center, walking trails, and a tuition assistance program. The ideal candidate should have a Bachelor's degree in Graphic/Web Design, 5+ years of experience in Web Design, and proficiency in Adobe Photoshop, Illustrator, and Dreamweaver.

Human Resources Analyst

Company:

Location: Northbrook, IL

Posted Jan 24, 2025

Regional Facilities Manager

Company:

Location: Schaumburg, IL

Posted Jan 24, 2025

Uline, a family-owned company, is seeking a Regional Facilities Manager with 10+ years of experience in managing large warehouses or retail locations. The role involves leading facilities teams, managing budgets, planning projects, and ensuring appropriate staffing levels. Benefits include comprehensive health insurance, 401(k) with 6% employer match, multiple bonus programs, paid holidays, generous paid time off, and tuition assistance. Uline offers on-site café, fitness center, walking trails, and is a drug-free workplace.

Associate Category Manager

Company:

Location: Deerfield, IL

Posted Jan 24, 2025

Uline, a family-owned company, is seeking an Associate Category Manager for its Corporate Headquarters in Pleasant Prairie, WI. The role involves managing a product line, researching and sourcing new products, visiting vendors, and attending tradeshows. The ideal candidate should have a Bachelor's degree, 2-5 years of experience in Product Management, Supply Chain, or Marketing, and proficiency in Microsoft Office. Benefits include comprehensive insurance, 401(k) with employer match, bonus programs, paid holidays, and generous time off. Uline offers additional perks like an on-site café, fitness center, and walking trails.

Software Development Team Lead - Java

Company:

Location: Rolling Meadows, IL

Posted Jan 24, 2025

Uline, a family-owned company, is seeking a Software Development Team Lead with 8+ years of experience in Java, Angular, or JavaScript. The role involves leading a team of 3-5 developers, guiding them in designing and developing complex applications. The position offers comprehensive benefits including health insurance, 401(k) with 6% employer match, multiple bonus programs, paid holidays, generous paid time off, and a Tuition Assistance Program. Uline provides on-site amenities like a café, fitness center, and walking trails. The company is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees.

IT Infrastructure Architect

Company:

Location: Itasca, IL

Posted Jan 24, 2025

Associate Product Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: St. Charles, IL

Posted Jan 24, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer relationships and ensuring their financial security. The role involves proactive communication, transparency, and understanding customer needs. Successful agents will receive a competitive compensation plan, benefits, and comprehensive training. COUNTRY Financial is a respected organization with a strong commitment to customer service and diversity.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages