Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Associate, Fixed Assets

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Associate, Fixed Assets, to establish best practices for monthly close and account reconciliation processes. The role involves working closely with various Accounting and Finance teams, supporting internal and external audits, and preparing fixed asset registers. Qualifications include a Bachelor's degree, preferably with a CPA license, and at least 2 years of relevant work experience in the energy industry. Familiarity with IFRS and US GAAP, ERP systems (especially SAP), and strong interpersonal skills are required. The position offers a competitive salary range of $62,000-93,000 and comprehensive benefits, including medical, dental, vision, life insurance, and a 401(k) match. RWE Clean Energy is a leading player in the US renewables industry, with ambitious plans for expansion.

Food Service Worker I - West Washington SD # 10 - Nashville Add-on

Company: Aramark

Location: O'Fallon, IL

Posted Jan 24, 2025

The Food Service Worker I position at Aramark involves performing various food and beverage tasks, requiring high attention to detail and strong customer service. The role includes greeting guests, preparing and serving food, maintaining cleanliness, and handling food products to ensure food safety. The hourly rate ranges from $16.00 to $16.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. The position requires flexibility, including working weekends and holidays, and adherence to company policies.

Teachers at North Schaumburg KinderCare

Company: KinderCare Learning Companies

Location: Schaumburg, IL

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Director Product Management - GIS & Location Intelligence

Company: Here Technologies

Location: Chicago, IL

Posted Jan 24, 2025

HERE Technologies is seeking a visionary Director of Product Management to lead a team of 4 product managers. The role involves inspiring and leading a high-performing team, defining and executing a product vision, driving innovation in GIS, location intelligence, and public sector solutions, collaborating with various departments, delivering results, championing the customer, and staying ahead of industry trends. The ideal candidate should have 8+ years in product management, experience leading teams, strong domain knowledge, strategic vision, customer-centric approach, agile innovation skills, and exceptional communication abilities. The role offers opportunities to work with exceptional colleagues, solve complex problems, shape projects, and access cutting-edge technologies.

Patient Care Technician

Company: DaVita

Location: Champaign, IL

Posted Jan 24, 2025

Clinical Coordinator

Company: DaVita

Location: Jacksonville, IL

Posted Jan 24, 2025

Starbucks Barista - Rosemont Convention Center

Company: Aramark

Location: Rosemont, IL

Posted Jan 24, 2025

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and providing excellent customer service. The hourly rate ranges from $15.00 to $17.50, depending on skills, qualifications, and experience. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Job responsibilities include operating a register, greeting customers, preparing beverages and food, maintaining cleanliness, and adhering to health and safety guidelines.

Analyst, Case Management - Field (Must reside in Saline County, IL or surrounding areas)

Company: CVS Health

Location: Marion, IL

Posted Jan 24, 2025

CVS Health is seeking a Case Management Coordinator for a position requiring 50-75% travel in Saline County, IL. The role involves facilitating appropriate healthcare outcomes for members through care coordination, support, and education. The coordinator will evaluate members' needs, recommend case resolution approaches, and coordinate care plan activities. They will also enhance medical appropriateness and quality of care, utilizing a holistic approach and negotiation skills. Required qualifications include 2+ years of behavioral health, social services, or human services experience, and 2+ years of case management experience. Preferred qualifications include managed care experience, Microsoft Office proficiency, and experience with the HIV and AIDS population. The pay range is $21.10 - $44.99, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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