Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Cook

Company: Cracker Barrel

Location: Tinley Park, IL

Posted Jan 24, 2025

Part-Time Assistant Manager

Company: Cinemark

Location: Rock Island, IL

Posted Jan 24, 2025

Cinemark is currently hiring for Assistant Manager positions, offering a range of benefits including a discount, 401k, growth opportunities, education assistance, health benefits, parental leave, and paid time off. The role involves assisting in theatre operations, training staff, ensuring adherence to policies, and maintaining cleanliness and safety. The position is often temporary or training-based, with potential for promotion after six months and completion of the Management Accreditation Program. Essential duties include following GM's direction, training staff, preparing reports, inspecting theatre property, and ensuring superior customer service. Requirements include being at least 18, having a high school diploma or equivalent, completing Cinemark's management courses, food handling training, and passing background checks. Physical demands include frequent lifting, standing, and reaching.

SAP Integration Consultant

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Full-Time Assistant Manager

Company: Cinemark

Location: Oak Park, IL

Posted Jan 24, 2025

Scientific Informatics Senior Analyst

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture Scientific Informatics Services (ASIS) is inviting applications for a Scientific Informatics Senior Analyst position. The role involves developing and configuring customized software products to meet client requirements, analyzing and designing new business processes, and serving as a liaison to the business community. The successful candidate will work at client sites, potentially traveling up to 100% during certain project phases. The ideal candidate should have a 4-year degree in an applicable field, 1 year of experience in a technical role with LIMS, CDS, QMS, or ELN systems, and excellent written and verbal communication skills. ASIS offers a generous compensation package and the opportunity to work with leading US companies and government agencies.

Account Executive

Company: Choco

Location: Chicago, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Belvidere, IL

Posted Jan 24, 2025

Java API Developer - 3747936

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Process Engineer

Company: Method

Location: Chicago, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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