Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Part-Time Retail Associate

Company: The TJX Companies, Inc.

Location: O'Fallon, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is positive, encouraging, and embraces change. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $15.00 to $15.50 per hour.

Field Service Senior Maintenance Technician - Chicago Region

Company:

Location: Chicago, IL

Posted Jan 24, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert break-fix and preventative maintenance. Key responsibilities include identifying and sourcing parts, performing maintenance according to industry standards, and optimizing maintenance procedures with customer counterparts. The role requires extensive travel, physical exertion, and adherence to safety protocols. ATS values communication, customer focus, personal discipline, and safety. Desirable skills include experience in condition-based maintenance, precision mechanical alignments, and maintenance of process equipment.

Senior Campaign Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a leading North American distributor of shipping, industrial, and packaging materials, is seeking a Senior Campaign Manager. The role involves driving paid search strategies for Uline.com, managing text and shopping ad campaigns, and analyzing campaign performance. The ideal candidate will have a Bachelor's degree in marketing or related field, 3+ years of digital marketing experience, and proficiency in Microsoft Office, Google AdWords, Bing Ads, and Google Analytics. Benefits include comprehensive insurance coverage, 401(k) with employer match, bonus programs, and employee perks like an on-site café and fitness center.

Director Technology Partnerships

Company: Pricefx

Location: Chicago, IL

Posted Jan 24, 2025

Pricefx, a leading SaaS Pricing, Price Optimization, and Management provider, is seeking a Director of Technology Partnerships. The role involves developing and executing a comprehensive technology partnership strategy, identifying and engaging potential partners, leading onboarding, and driving joint marketing initiatives. The ideal candidate should have 7+ years of experience in partnership development, a strong understanding of SaaS platforms, and excellent communication skills. Pricefx offers a flexible work environment, competitive benefits, and opportunities for growth.

Copywriter

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Warehouse Specialist

Company: Sunrun

Location: Park Ridge, IL

Posted Jan 24, 2025

Sunrun is a company dedicated to transforming the way we power our lives through sustainable energy solutions. They emphasize diversity, inclusion, and belonging in their work environment. The Warehouse Specialist role is crucial in their operations, ensuring efficient material management and deployment. This role involves receiving, shipping, building jobs, maintaining inventory accuracy, and ensuring warehouse cleanliness. Sunrun offers competitive compensation, benefits, and growth opportunities. The company values safety, teamwork, and innovation.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, maintaining departmental standards, and adhering to HIPAA regulations. The role requires working in a high-paced environment, managing conflicts, and assisting pharmacists. Qualifications include a high school diploma, ability to handle confidential information, and familiarity with EPRN. The company, Mariano's, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Advertising Campaign Manager

Company:

Location: Lake Bluff, IL

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Freeport, IL

Posted Jan 24, 2025

PERSONAL SHOPPER - SAM'S

Company: Walmart

Location: Marion, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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