Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Dietetic Clerk

Company: Sodexo

Location: Mount Vernon, IL

Posted Jan 24, 2025

Food Service Worker

Company: Aramark

Location: Plainfield, IL

Posted Jan 24, 2025

Assistant Manager - Fashion Out Of Chi

Company: Gap Inc.

Location: Rosemont, IL

Posted Jan 24, 2025

Banana Republic, a premium lifestyle brand, seeks an Assistant Manager with 1-3 years of retail management experience. The role involves driving sales, managing teams, and ensuring a high-quality customer experience. Benefits include a merchandise discount, competitive PTO, 401(k) matching, and health insurance. The company is committed to diversity and inclusion.

Managing Consultant, Services Business Development - Global Digital Platforms

Company: Mastercard

Location: Chicago, IL

Posted Jan 24, 2025

Mastercard is seeking a Managing Consultant for Global Digital Platforms in their Services Business Development team. The role involves driving growth of strategic digital partnerships, managing client relationships, and generating sales opportunities. The ideal candidate should have significant B2B sales experience, particularly in SaaS, data & analytics, or cybersecurity solutions. They must possess strong analytical skills, excellent communication abilities, and a customer-first attitude. The role requires managing end-to-end sales processes, leading pitches, and collaborating with stakeholders. Mastercard offers a competitive salary range of $132,000-$206,000 along with comprehensive benefits.

Personal Banker - NEW BUILD - Bridgeport - Chicago, IL

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 24, 2025

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The company is recognized for its supportive work environment, offering competitive salaries, robust benefits, and programs for work-life balance. The ideal candidate should have customer service experience, be able to educate customers on technology, and foster strong relationships. The position requires SAFE registration and compliance with the S.A.F.E. Mortgage Licensing Act.

Part-Time Beauty Advisor - Sephora

Company: Kohl's

Location: Sterling, IL

Posted Jan 24, 2025

Employment Investigator

Company: Meta

Location: Chicago, IL

Posted Jan 24, 2025

Fall 2025 Intern - Meshing (Masters)

Company: Ansys

Location: Evanston, IL

Posted Jan 24, 2025

Ansys, a global leader in engineering simulation, is offering an Emerging Talent program for students to gain experiential learning and structured job experiences. The program aims to convert interns into full-time employees. As an Emerging Talent Intern, you will work on the Meshing development team, researching, designing, and implementing mesh generation algorithms. You will also enhance the User Interface for pre-processing workflows and collaborate with expert professionals. Minimum qualifications include a degree in Computer Science, Mechanical, Aerospace, or related engineering field, and experience with object-oriented application features using C++ or C. Preferred qualifications include exposure to scripting languages, coursework in computational geometry and FEA, and knowledge of agile development methodologies.

Residential Support Specialist

Company: TruGreen

Location: Crestwood, IL

Posted Jan 24, 2025

Vice President; Securities/Prod Spec III

Company: Merrill

Location: Chicago, IL

Posted Jan 24, 2025

Bank of America is seeking a candidate for a role in the Foreign Exchange and Interest Rates market. The job involves monitoring the competitive landscape, creating client presentations, guiding junior bankers, and communicating market trends. Requirements include a Master's degree in a relevant field and 3 years of experience in providing risk management solutions, pricing derivatives, delivering market updates, communicating with senior stakeholders, and analyzing risks. The role requires 25% domestic and international travel and offers a salary range of $275,000 - $285,000 annually, with discretionary incentive eligibility.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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