Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

RN Coordinator

Company: IRI

Location: Elmont, NY

Posted Aug 25, 2025

Must have a car with a valid driver's license in good standing. Oversee and coordinate medication administration programs to ensure that all staff is well…

Painter

Company: World wide painters

Location: Manhattan, NY

Posted Aug 25, 2025

Experience with hand tools, power tools, and welding is preferred. Maintain tools and equipment in good working condition, including power tools and airless…

ORACLE FUSION CLOUD PROJECS

Company: Sigma Group Inc

Location: New York, NY

Posted Aug 25, 2025

 Must have technical expertise in Oracle Fusion Cloud HCM tools such as HDL, HCM Extracts, BIP Reports, OTBI Reports, Fast Formulas, Work)ows, Page &…

Retail Cosmetics Sales Associate - Estee Lauder, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 25, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

Sr. Marketing Analysts (2) - Asset Manager

Company: Mid-Large Asset Manager

Location: New York, NY

Posted Aug 25, 2025

Will play a key role in shaping how investment products are positioned and communicated to clients. Review and approve sales and advertising literature for…

Corporate Security Officer (Sat-Sun 4pm-12am)

Company: QPS - Quality Protection Services

Location: New York, NY

Posted Aug 25, 2025

Screen visitors, guests, contractors and delivery personnel and issue passes to authorized individuals. NYS security guard license (Required).

Porter - Cleaner

Company: UG2 LLC

Location: New York, NY

Posted Aug 25, 2025

Engage with customers, visitors and clients. Removes trash from high volume areas such as lunchrooms and conference rooms. Engage with leaders and stakeholders.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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