Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Director of Digital Engagement (CRM/Salesforce)

Company: Fordham University

Location: New York, NY

Posted Aug 15, 2025

Bachelor’s degree in a technology field or a related field. Familiarity with data analysis tools and methodologies, preferably with experience applying these in…

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Craft Beer Packaging Technician/Canning Line Operator

Company: Iron Heart Canning Company LLC

Location: Brooklyn, NY

Posted Aug 15, 2025

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. Packaging machinery repair and maintenance.

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Data Analyst - Pedestrian Ramp Planning

Company: DEPARTMENT OF TRANSPORTATION

Location: Manhattan, NY

Posted Aug 15, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

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Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 15, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. In this role, you will:

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Rheumatology Opportunities - Metro Atlanta!

Company: Piedmont Healthcare

Location: Peachtree City, Georgia

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Project Manager-HVAC

Company: Trystate

Location: Douglaston, NY

Posted Aug 15, 2025

Trystate Mechanical, an HVAC mechanical contractor, is seeking a Project Manager to be responsible for the overall performance of projects by coordinating the…

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Gynecologic Surgery

Company: Trinity Health

Location: Schenectady, New York

Posted Aug 15, 2025

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Full Time Nurse Practitioner

Company: Allied Digestive Health

Location: Albany, New York

Posted Aug 15, 2025

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Graphic Designer

Company: CoCreativ

Location: New York, NY

Posted Aug 15, 2025

Design and produce digital banners, collateral, eCommerce assets, social posts, video title sequences, and graphic elements for multimedia projects.

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Sous Chef

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Aug 15, 2025

Prepare food to meet the specification of members/guests in a timely manner. Assist with menu planning, and produce high quality plates, including both design…

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Outpatient Gastroenterologist

Company: Hackensack Meridian Health

Location: Manahawkin, New Jersey

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Customer Service-Bilingual (Bengali OR Hindi OR Ordu)

Company: Equiliem.com

Location: Long Island City, NY

Posted Aug 15, 2025

Perform data entry tasks to update customer information and track service requests. Maintain accurate records of customer interactions and transactions using…

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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