Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Cabinet Maker / CNC Operator / Woodworker

Company: Cabinet Maker NYC

Location: Brooklyn, NY

Posted Aug 13, 2025

Interpret and execute technical drawings, shop drawings, and design plans with precision. Ability to read blueprints, technical drawings, and detailed…

Plumber Mechanic

Company: Empire Pump & Motor

Location: Long Island City, NY

Posted Aug 13, 2025

♦ Clean driver's license. Pump, Motor & Fan repair company in New York City looking for a good full-time plumber mechanic. Service plumbing: 2 years (Required).

Advanced Sales Engineer

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Aug 13, 2025

This will entail researching and analyzing data, such as customer design proposals, specifications and manuals to determine feasibility of design or application…

Electrician

Company: ADMIN FOR CHILDREN'S SVCS

Location: Brooklyn, NY

Posted Aug 13, 2025

At least three years of full-time satisfactory experience as an electrician and sufficient full-time satisfactory experience as an electrician's helper or…

Outside Sales Representative (BEAUTY) Brand Manager

Company: Paramount Beauty

Location: Manhattan, NY

Posted Aug 13, 2025

Current driver's license in good standing. Manage all aspects of the brand within a defined region and be able to demonstrate a working knowledge of the state…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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