Excellent Customer Service Skills Jobs in New York City, NY

1,656,135 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Business Analyst - Data and AI Programs

Company: Meta

Location: New York, NY

Posted Aug 12, 2025

Cross-Functional Collaboration - Effectively communicate analyses, complex data concepts, and recommendations to technical and non-technical stakeholders across…

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hospital full time

Full Time Nurse Practitioner

Company: Allied Digestive Health

Location: Toms River, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Customer Support Associate

Company: ABS Incorporated

Location: National City, CA

Posted Aug 12, 2025

Process all sales orders for business owners and follow through until the installation of their new service has arrived.

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Special Educator (Birth - Grade 2)

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

Therapists can create their own schedule and workload based on personal availability and preferences, and, be a part of a care team that will include the family…

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Investigative Analyst

Company: New York County District Attorney's Office

Location: New York, NY

Posted Aug 11, 2025

Level 1 – bachelor’s degree from an accredited college and one (1) year of experience either as a paralegal in the criminal justice field or equivalent.

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dental insurance health insurance paid time off

Internal Medicine - Outpatient

Company: Trinity Health

Location: Albany, New York

Posted Aug 11, 2025

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Security Officer

Company: M Social Times Square Hotel

Location: New York, NY

Posted Aug 12, 2025

Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. High School diploma or equivalent and/or experience in a…

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Estimator (Drywall), Self Perform Operations

Company: Turner Construction Company

Location: New York, NY

Posted Aug 12, 2025

Bachelor’s Degree from accredited degree program in Engineering, Architecture, Construction Management, Building Construction, or related field of study a plus,…

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Laborer - Laborer - AMA Group

Company: Legence

Location: New York, NY

Posted Aug 12, 2025

Prior experience on construction sites preferred, but not required. Install temporary protective coverings on floors, walls, and other finished surfaces to…

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Business Analysis -Specialist

Company: Marsh

Location: New York, NY

Posted Aug 12, 2025

Partner with Operations, Technology, and Data teams to translate business objectives and process into business requirements, and to help ensure requirements are…

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Laborer - Laborer - AMA Group

Company: AMA Group

Location: New York, NY

Posted Aug 12, 2025

Prior experience on construction sites preferred, but not required. Install temporary protective coverings on floors, walls, and other finished surfaces to…

View Details Apply on SimplyHired

AI Product Engineer

Company: Ramp Financial

Location: New York, NY

Posted Aug 11, 2025

Fluency with modern LLM platforms and AI-assisted engineering tools (e.g., Cursor, Claude Code), with a bias toward rapid experimentation and a working…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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