Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Gourmet - Maintenance (Village NYC) Salary Range $16.50 to $16.50/hr

Company: Gourmet Garage

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

Executive Sous Chef

Company: Filé Gumbo Bar

Location: New York, NY

Posted Aug 02, 2025

Navigate and troubleshoot Toast POS system for kitchen operations. Monitor food costs and portion control to meet budget targets. Paid time off and sick leave.

Customer Success Manager

Company: Imagine Learning

Location: New York, NY

Posted Aug 02, 2025

Travel:* You can also expect up to approximately 30% travel, so be sure you have a valid driver’s license and automobile insurance and a clean driving record…

2026 Data & Analytics - Data Specialist - Summer Analyst - United States

Company: JPMorganChase

Location: New York, NY

Posted Aug 02, 2025

Familiarity with data analysis tools and programming languages (e.g., SQL, Python) is a plus. Collaborate with team members to identify project risks and…

Carpenter

Company: Housing Works

Location: New York, NY

Posted Aug 02, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

Fairway - Maintenance (Village NYC) Salary Range $16.50 - $16.50/hr

Company: Fairway Markets

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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