Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Mounting/Laminating Operator

Company: The Vomela Companies

Location: Jersey City, NJ

Posted Jul 14, 2025

Competitive compensation, $22 to $29 per hour based upon experience. Perform mounting and laminating of large format graphics using hot and cold lamination…

Manager, Client Solutions

Company: Comcast Corporation

Location: New York, NY

Posted Jul 14, 2025

Ensure team’s ability to provide excellent technical guidance for the lifecycle of dedicated products and technical vetting for proposed usage of new products,…

IT Governance Analyst

Company: Starr Companies

Location: New York, NY

Posted Jul 14, 2025

This role acts as a key bridge between technical teams (e.g., Systems, Network, Applications and Cloud Administrators) and Governance/Risk/Compliance (GRC)…

Lead Custodial Supervisor

Company: North Hills Facility Services

Location: Brooklyn, NY

Posted Jul 15, 2025

Must have a solid understanding of commercial cleaning practices, including floor care and the use of industrial cleaning equipment.

Sous Chef

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in Culinary Science or relevant field. Your duties will include recruiting new employees, responding to guest issues, and developing new menu…

Registered Nurse (RN) Supervisor

Company: Triboro Center

Location: Bronx, NY

Posted Jul 14, 2025

Must hold valid Registered Nurse (RN) license. Provide information to residents & staff by answering questions and requests. Long-Term Care experience required.

Client Service Specialist

Company: Villa & House

Location: New York, NY

Posted Jul 14, 2025

As a Full Time Client Service Specialist at VillaHouse, you will play a crucial role in enhancing the client experience from order entry to follow-up.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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