Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

full time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Middletown, New Jersey

Posted Mar 02, 2025

View Details Apply on healthecareers.com
dental insurance life insurance paid time off

Obstetrician-Gynecologist (OB/GYN)—Maternal Fetal Medicine and Genetics

Company: Westchester Medical Center Advanced Physician Services

Location: Hawthorne, New York

Posted Mar 02, 2025

View Details Apply on healthecareers.com
leading customer data platform competitive total compensation proven track record in enterprise solutions

Strategic Customer Success Manager

Company: Rokt

Location: New York City, NY

Posted Mar 01, 2025

mParticle by Rokt, a leading customer data platform, is seeking a Strategic Customer Success Manager. The role involves building strong relationships with key stakeholders, understanding customer needs, and driving platform adoption. The ideal candidate should have 8+ years of customer-facing experience, a proven track record in enterprise solutions, and expertise in mobile data-driven marketing. Rokt offers a competitive total compensation package, including a fixed annual salary, equity plan grant, and world-class benefits. The company values transparency, diversity, and fosters a culture of innovation and growth.

View Details Apply on BuiltIn
staffing agency locum telemedicine

Travel Home Health Physical Therapist - $2,700 per week

Company: CompHealth Inc.

Location: Albuquerque, New Mexico

Posted Mar 02, 2025

View Details Apply on healthecareers.com
malpractice insurance sign-on bonus clinic

Outpatient Internal Medicine Physician- Mason City, Iowa- $100,000 sign-on bonus

Company: Trinity Health

Location: Mason City, Iowa

Posted Mar 02, 2025

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full time new grad be or bc

INPATIENT CHILD & ADOLESCENT PSYCHIATRIST ATTENDING

Company: Northwell Health Physician Partners

Location: Amityville, New York

Posted Mar 02, 2025

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hospital travel

Travel Nurse RN - Cardiac Cath Lab - $2,939 per week

Company: Exeter Hospital

Location: Exeter, New Hampshire

Posted Mar 02, 2025

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401(k) dental insurance disability insurance

MAT Registered Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Mar 02, 2025

View Details Apply on healthecareers.com
full time

Faculty of the Division of Nuclear Medicine and Molecular Imaging

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Mar 02, 2025

View Details Apply on healthecareers.com
full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Paramus, New Jersey

Posted Mar 02, 2025

View Details Apply on healthecareers.com
full time

Patient Care Partner

Company: Lehigh Valley Hospital

Location: Dickson City, Pennsylvania

Posted Mar 02, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Charge Registered Nurse

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Mar 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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