Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

travel

Travel Nurse RN - Med Surg / Telemetry - $2,257 per week

Company: Trustaff

Location: Albany, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
hospital staffing agency full time

Travel Nurse RN - Interventional Radiology - $2,810 per week

Company: Travel Nurses, Inc.

Location: York, Pennsylvania

Posted Feb 14, 2025

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travel

Travel Nurse RN - Neuro ICU - $2,441 per week

Company: Talent4Health

Location: Oklahoma City, Oklahoma

Posted Feb 14, 2025

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travel

Travel NCT - Non Certified Tech - $2,234 per week

Company: Access Healthcare

Location: Glens Falls, New York

Posted Feb 14, 2025

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hospital per diem travel

Travel Nurse RN - Telemetry - $2,208 per week

Company: Medical Solutions

Location: Neptune City, New Jersey

Posted Feb 14, 2025

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full time contract travel

Travel Nurse RN - Cardiology - $2,070 per week

Company: LeaderStat

Location: Rochester, New York

Posted Feb 14, 2025

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hospital per diem travel

Travel Nurse RN - Case Manager, Utilization Review - $2,035 per week

Company: Medical Solutions

Location: Portsmouth, New Hampshire

Posted Feb 14, 2025

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travel

Travel Nurse RN - ED - Emergency Department - $1,940 per week

Company: San Juan Regional Medical Center

Location: Farmington, New Mexico

Posted Feb 14, 2025

View Details Apply on healthecareers.com
IBM Consulting Client Innovation Centers deep technical and industry expertise locally based skills and technical expertise

Process Delivery Specialist - Lead to Cash

Company: IBM

Location: PH Naga City

Posted Feb 14, 2025

The job posting is for an Order to Cash Analyst role in IBM Consulting. The role involves ensuring accurate and timely application of customer payments, maintaining cash receipt files, responding to payment inquiries, creating and distributing monthly reports, and attending monthly AR meetings. The ideal candidate should have a degree in Accounting, Finance, Business Economics, or a related field, with 0-1 year of work experience in Finance and Accounting. Basic knowledge of Excel and strong communication skills are required. Knowledge of SAP or AutorekAutoBank is preferred. The role offers opportunities for long-term career growth and development in a fast-paced, dynamic environment.

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hospital per diem locum

RN - Cardiovascular OR

Company: HealthTrust Workforce Solutions

Location: Kansas City, Missouri

Posted Feb 14, 2025

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per diem travel retirement plan

Travel Nurse RN - ED - Emergency Department - $2,231 per week

Company: Health Advocates Network - Northeast

Location: Rochester, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
travel

Travel Physical Therapist - $2,400 per week

Company: TalentBurst, Inc

Location: Santa Fe, New Mexico

Posted Feb 14, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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