Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Special Education Teacher

Company: Innovation Charter High School

Location: New York, NY

Posted Sep 25, 2025

Three to five years of classroom teaching in an urban setting with at-risk youth, a Master’s degree, and a SpEd teaching certification are preferred.

Marketing Manager

Company: Juice Generation

Location: New York, NY

Posted Sep 25, 2025

Develop and execute our social media strategy. Strong understanding of social media platforms (Instagram, TikTok, Facebook) and paid ad management.

Registered Nurse 1 (NY HELPS) - 30566, 30700

Company: State of New York - Health, Department of - Veterans Home at St. Albans

Location: Jamaica, NY

Posted Sep 25, 2025

Minimum Qualifications Candidates must possess a license and current registration as a registered professional nurse in New York State.

Registered Nurse -Mother Baby -Full Time Nights

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Sep 25, 2025

Current New York State RN license. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and…

Journeyman Electrician

Company: Campisano Electric, Inc.

Location: Bronx, NY

Posted Sep 25, 2025

Must own your own hand tools. Ability to use a wide variety of electrician tools and techniques. Applicants must have strong work ethic and want to advance…

Blockchain Senior Backend Engineer - Innovation Labs

Company: Citi

Location: New York, NY

Posted Sep 25, 2025

Strong team player with ability to communicate to technical / non-technical stakeholders at all levels and a start-up mindset. Discover your future at Citi.

Drywall Carpenter

Company: Beacon Interiors

Location: New York, NY

Posted Sep 25, 2025

Perform various carpentry tasks including framing, rock and act installation, ceiling construction, and door and frame installation.

Staff Accountant

Company: Atrium Staffing

Location: New York, NY

Posted Sep 25, 2025

Bachelor's degree in Accounting, Finance, or related field. Carriers are not liable for delayed or undelivered messages. CPA or CPA eligibility is a plus.

Chef de Cuisine / Kitchen Head Chef

Company: Sifted

Location: Long Island City, NY

Posted Sep 25, 2025

Offers of employment and continued employment at Sifted are contingent upon successful completion of trust + safety checks including a criminal history check, a…

HVAC Technician

Company: Confidential

Location: New York, NY

Posted Sep 25, 2025

Valid driver's license may be required for field service duties. Provide field service support, responding promptly to service calls and customer inquiries.

Restaurant Sous Chef

Company: Boqueria

Location: New York, NY

Posted Sep 25, 2025

The Sous Chef plays a pivotal role in maintaining the highest standards of food quality and guest satisfaction, ensuring and upholding brand and product quality…

Staff Accountant

Company: Minsky & Grabina CPA's, PLLC

Location: Mineola, NY

Posted Sep 25, 2025

Bachelor's degree in Accounting or related field. Prepare journal entries of transactions to create financial statements, including balance sheets and income…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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