Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Government Account Manager

Company: Grainger

Location: Other US Location

Posted Jan 30, 2025

Grainger, a leading industrial distributor, is seeking passionate individuals to join their team. The company, with operations in North America, Japan, and the UK, is dedicated to providing value for customers, fostering an engaging culture, and driving strong financial results. The role involves maximizing revenue for designated accounts, understanding customer goals, and demonstrating knowledge of market data. The position offers a competitive base pay compensation range of $561,000 to $935,000, along with benefits such as medical, dental, vision, life, and pet insurance, a 401k retirement plan, employee discounts, tuition reimbursement, and more. The company is committed to equal employment opportunity and fostering an inclusive environment.

Sales Representative (Bilingual Spanish)

Company: Spectrum

Location: Other US Location

Posted Jan 30, 2025

The job involves selling products and services to customers in assigned nonbulk multidwelling units through door-to-door solicitation, lobby events, and by building relationships with property managers. The role requires meeting sales goals, generating incremental revenue, and resolving customer issues. The position also involves attending sales meetings, accurately completing paperwork, and maintaining a knowledge base of competitors' activities. The job requires cold call sales skills, ability to travel, work outside in various weather conditions, and familiarity with various devices and software. A high school diploma or equivalent is required, with 0 to 6 months of related work experience preferred. The company offers a comprehensive package for employees, including benefits that support wellbeing and deliver value at every stage of life.

Senior Product Implementation Manager - Treasury

Company: WISE

Location: Other US Location

Posted Jan 30, 2025

Wise is seeking a Senior Implementation Manager to join their Finance & Treasury Product team in London or Tallinn. The role involves planning and scoping new product features and regional expansions, ensuring accurate currency exposure views, and developing an implementation roadmap. The successful candidate will also execute complex integrations, support operations teams, and document product flows. This opportunity offers exposure to Wise's global operations, autonomy in decision-making, and the chance to work with a world-class finance team on a high-volume real-time treasury system.

Mainframe Developer with IMS DB with CICS

Company: AJNA INFOTECH

Location: Other US Location

Posted Jan 30, 2025

The job description seeks a candidate with extensive hands-on experience in system design, application development, testing, and operational stability. Proficiency in coding and experience in a large corporate environment with modern programming languages and database querying languages are required. Knowledge of agile methodologies, IBMZOS COBOL, CICS, IMS, DBDC, DB2, VSAM, JCL, CA7, Changeman, Endeavor, Mainframe applications, and IBM WebSphere MQ is essential. Familiarity with modern frontend technologies, banking domain, credit card, AWS, and JAVA is preferred. The role involves strong technical skills and L3 support, including maintenance, weekend rotation, and coordination with offshore teams. Good knowledge of support processes is required.

Principal, EFS Strategic Initiatives

Company: FINRA

Location: Other US Location

Posted Jan 30, 2025

The Principal EFS Strategic Initiatives role is a critical position supporting the Enterprise and Financial Solutions EFS department. This role involves managing and supporting a portfolio of departmental projects and initiatives, serving as a primary point of contact and strategic partner for functional leaders and sponsors, leading a cross-functional team, tracking project progress, and ensuring timely resolution of risks and issues. The role requires a Bachelor's degree in Business Administration, Management, or a related field, and at least 5 years of experience in Project Management, Process Management, Agile Delivery, or Management Consulting. Strong capabilities in working with senior stakeholders, writing communications, driving organizational change, and project management are essential. The work is performed in a hybrid environment with high productivity expectations and tight deadlines. FINRA offers comprehensive benefits and a generous time-off program.

Business Development Representative - 2537

Company: Enverus

Location: Other US Location

Posted Jan 30, 2025

Enverus, a leading energy SaaS company, is seeking a Business Development Representative for the Italian market in Madrid. The role involves representing the company's products, generating leads, setting up meetings, managing a sales pipeline, and reporting to the sales manager. The ideal candidate should have a C2 level in English and Italian, strong communication skills, and the ability to work in a fast-paced environment. Prior experience in business or engineering is valued, but not required. The position offers the opportunity to join a rapidly growing company delivering industry-leading solutions in the dynamic and fastest-growing sector.

SEO Lead

Company: Lusha

Location: Other US Location

Posted Jan 30, 2025

Lusha is seeking an experienced SEO Lead with a proven track record in B2B SaaS environments. The role involves developing and executing an SEO strategy, programmatic SEO, content optimization, technical SEO, performance analysis, competitive analysis, and cross-functional collaboration. The ideal candidate should have 8+ years of SEO experience, expertise in programmatic SEO, strong technical skills, an analytical mindset, creative problem-solving abilities, a hands-on approach, and excellent communication skills. The position offers opportunities for innovation, professional growth, and sharing in the company's success as it expands and evolves.

Senior Product Designer

Company: ServiceNow

Location: Other US Location

Posted Jan 30, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a design professional with 5+ years of experience in user-centered design. The role involves developing innovative design solutions, driving user experiences from concept to delivery, and collaborating with cross-functional teams. The company values diversity and inclusivity, offering a supportive working environment with opportunities for growth and leadership development.

Staffing Associate

Company: ZS

Location: Other US Location

Posted Jan 30, 2025

ZS is a management consulting and technology firm that values its people, fostering a collaborative environment for life-changing solutions. The company seeks an experienced HR professional for a Staffing Associate role, responsible for managing staffing, system audits, and reporting. ZS offers a comprehensive rewards package, emphasizing a flexible and connected work culture. The company is committed to diversity and inclusion, encouraging applications from all backgrounds.

Sr FP&A Analyst, Topline

Company: ServiceNow

Location: Other US Location

Posted Jan 30, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Financial Analyst to support its Global Revenue FP&A team. The role involves collaborating with cross-functional teams, managing topline metrics, and creating insightful analysis and models. The ideal candidate should have a Bachelor's degree, 4+ years of FP&A or business finance experience, and proficiency in Microsoft PowerBI. They should also have a good understanding of revenue bookings and cost drivers for SaaS companies, and be able to work independently in a high-growth environment.

Field Sales Account Representative

Company: Grainger

Location: Other US Location

Posted Jan 30, 2025

Grainger, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Field Account Representative. The role involves maintaining customer relationships, increasing sales, and reporting on customer interactions. The company offers competitive compensation, benefits starting day one, and a commitment to equal employment opportunity. The position requires 1+ years of sales experience, a high school diploma or equivalent, and occasional travel.

Lead Solution Designer

Company: Deputy

Location: Other US Location

Posted Jan 30, 2025

Deputy, a global SaaS workforce management company, is seeking a Solution Architect with a focus on SaaS technologies and billing. The role involves partnering with various stakeholders, leading and delivering projects, and presenting solutions to both technical and non-technical team members. The company offers employee perks such as ownership in the company, flexible remote work, and mental health support. Deputy values inclusiveness and diversity, with a global team from various cultures.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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