Excellent Customer Service Skills Jobs in Other US Location

Positions 1,643,293 Updated daily

Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Technical Product Manager Cloud Pak for Business Automation

Company: IBM

Location: Austin, US

Posted Dec 15, 2025

This job description outlines a Lead Technical Product Manager role for IBM's Cloud Pak for Business Automation, emphasizing strategic leadership, cross-portfolio collaboration, and expertise in AI, DevOps, and product management. Key responsibilities include defining roadmaps, conducting competitive analysis, and fostering Agile teams. Required skills include product management experience, technical knowledge of modern architectures, and financial acumen.

Java Software Dev (Teleco Domain) Java fullstack

Company: IBM

Location: Dallas, US

Posted Dec 16, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and opportunities for career growth through technical expertise and problem-solving. It highlights roles in software development, DevOps integration, and impactful solutions for innovative companies.

OpenSearch Engineer

Company: IBM

Location: San Jose, US

Posted Dec 16, 2025

This role involves developing AI PaaS solutions and collaborating with teams to innovate. IBM offers growth opportunities and a focus on cutting-edge technology.

Data Scientist Intern: 2026 - Research Triangle Park

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 17, 2025

This text describes an internship opportunity at IBM's Business Platform Transformation, highlighting roles in AI and data science with collaborative environments, professional development, and impactful projects. It outlines responsibilities involving machine learning, strategic planning, and project management, along with required technical skills and soft skills.

Oracle Cloud Projects & Grants Lead (Public Sector/K12)

Company: IBM

Location: Irvine, US

Posted Dec 17, 2025

This job description outlines a role as an Oracle Cloud PPM Lead, requiring expertise in managing project portfolio modules, client collaboration, and strategic partnerships. Responsibilities include leading project implementations, configuring systems, and ensuring alignment with business processes. The position demands extensive ERP experience, strong communication skills, and the ability to work in a dynamic environment.

Designer - Client Engineering

Company: IBM

Location: New York, US

Posted Dec 16, 2025

The text describes a role for IBM Client Engineering Designers emphasizing human-centered design, client engagement, and technical expertise. It highlights opportunities for career growth, collaborative teamwork, and the importance of aligning technology with user needs. The posting also encourages diverse applicants and showcases a supportive work environment with mentorship and professional development.

Electrical Engineer

Company: IBM

Location: Yorktown Heights, US

Posted Dec 16, 2025

This job description outlines the responsibilities of an Electrical Engineer supporting electrical design and operations in critical facilities. Key duties include maintaining electrical infrastructure reliability, managing maintenance tasks, ensuring compliance with safety codes, and collaborating with vendors. The role requires 8+ years of experience, technical expertise in electrical systems, and strong communication skills.

Software Developer Internship 2026

Company: IBM

Location: Austin, US

Posted Dec 18, 2025

IBM's summer internship offers hands-on experience with emerging technologies, collaboration with professionals, and opportunities to develop skills in a global tech environment. The role emphasizes innovation, problem-solving, and contributing to impactful projects while gaining mentorship and industry exposure.

System Services Representatives - Austin

Company: IBM

Location: Austin, US

Posted Dec 18, 2025

The role involves providing technical support, coordinating client services, and ensuring system reliability. IBM emphasizes innovation and customer satisfaction in this position.

Senior Sourcing Professional - Marketing Services

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 16, 2025

This job description outlines a strategic sourcing role requiring extensive experience in marketing services, leadership in category strategies, and expertise in negotiating complex contracts. The position emphasizes performance excellence, team leadership, and compliance with regulations, with preferred qualifications including advanced education and certifications.

Supply Chain Sustainability Intern: 2026

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 18, 2025

This internship offers a unique opportunity to explore sustainability in global supply chains using IBM's technologies. Responsibilities include analyzing data, developing policies, and collaborating on cross-functional projects. Requirements include a bachelor's degree and experience with AI tools.

Application Database Administrator

Company: IBM

Location: San Francisco, US

Posted Dec 17, 2025

This job posting seeks an IBM DB2 zOS Application Database Administrator with expertise in database administration, replication technologies, and specific technical skills. The role requires experience with Db2 for zOS architecture, system performance tuning, and Q Replication using IBM Infosphere Data Replication IIDR. Educational qualifications include a High School Diploma or GED, with a preference for a Bachelor's Degree.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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