Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Customer Success Manager

Company: Rapid7

Location: Other US Location

Posted Feb 28, 2025

The Customer Success Manager role at Rapid7 involves acting as a trusted advisor for customers, using cybersecurity knowledge and expertise to maximize the value of Rapid7's products. The role requires strong relationship management, product expertise, customer advocacy, and risk mitigation skills. The ideal candidate should have 3+ years of Customer Success or Account Management experience, preferably in high tech or SaaS, with a strong understanding of technical concepts. Excellent communication skills, project management abilities, and problem-solving mentality are essential. Familiarity with customer success platforms and industry-related certifications are plus points.

Senior Project Manager I - Conveyor Systems

Company: Bosch Group

Location: Other US Location

Posted Feb 03, 2025

Bosch Rexroth is seeking an experienced Project Manager for conveyor systems. The ideal candidate will lead projects from concept to completion, collaborate with cross-functional teams, ensure quality control, manage resources, mitigate risks, and maintain accurate documentation. The role requires a Bachelor's degree in Engineering or related field, at least 8-10 years of project management experience, and PMP certification. Travel to client sites and project locations is required up to 15%. Bosch Rexroth is committed to a diverse workforce and supports STEM initiatives.

Web Engineer II - Systems & Processes

Company: Qualtrics

Location: Other US Location

Posted Feb 28, 2025

Qualtrics is seeking a Web Engineer II to support their digital marketing web properties. The role involves writing and maintaining well-structured, semantic, and scalable code, building high-performing web solutions, collaborating with designers and engineers, and participating in agile workflows. The ideal candidate should have 5+ years of professional web development experience, proficiency in PHP, Drupal 10, JavaScript ES6+, Tailwind CSS, HTML5, and package management using Webpack. Knowledge of AWS, docker, or Kubernetes is preferred. The team is focused on creating exceptional digital experiences for customers, and offers benefits such as individual engineering growth activities, career action planning, and a hybrid work model.

Senior Customer Success Manager

Company: Qualtrics

Location: Other US Location

Posted Feb 27, 2025

Qualtrics is seeking a Senior Customer Success Manager to join their team. The role involves working closely with clients to maximize the value of Qualtrics products, driving customer adoption, and optimizing programs. The ideal candidate should have a Bachelor's degree, 5+ years of experience in technical consulting or client-facing roles, and strong problem-solving skills. Qualtrics offers a comprehensive total rewards package, a hybrid work model, and an inclusive work environment.

Senior AI Developer

Company: BlackLine

Location: Other US Location

Posted Feb 28, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. They are seeking a highly skilled Senior AI Engineer to lead the development and deployment of enterprise-ready Generative AI solutions. The ideal candidate will possess a deep understanding of AI technologies and will be responsible for turning raw data into actionable insights, contributing to the development of innovative solutions, and driving advancements in artificial intelligence. BlackLine offers a culture that is kind, open, and accepting, empowering BlackLiners' continued growth and learning through professional development seminars and inclusive affinity groups.

Lead Technical Support Engineer

Company: HERE Technologies

Location: Other US Location

Posted Feb 28, 2025

This role, Senior Technical Support Engineer at HERE Technologies, involves supporting a diverse portfolio of products and services, acting as a technical interface for customers, and managing technical requests. The ideal candidate should have a strong understanding of programming languages, SQL, and Java, with experience in NDS and mobile application development. Previous customer-facing experience is beneficial. The role offers opportunities for growth, innovation, and contributing to cutting-edge solutions in a collaborative environment. HERE Technologies is an equal opportunity employer.

Escalation Manager, Global Support

Company: Rapid7

Location: Other US Location

Posted Feb 28, 2025

The Escalation Manager Global Support role involves resolving escalations, collaborating with leadership, and managing customer commitments. The role requires a confident self-starter with excellent communication, time management, and problem-solving skills. The ideal candidate should have experience with Salesforce, Jira, and Confluence. Rapid7 is a dynamic workplace that values tenacity, passion, and collaboration in cybersecurity.

Package Consultant-SAP SCM MM

Company: IBM

Location: US Washington

Posted Feb 27, 2025

As an IBM Associate Business Consultant, you will have the opportunity to tackle complex business problems, capitalize on market opportunities, and understand leading technologies. Your role involves learning consulting skills, translating client needs into business requirements, and working in an agile collaborative environment. You will be responsible for designing, developing, and integrating complex application components using various tools. The role requires a high level of resilience, strong analytical skills, and excellent interpersonal skills. IBM offers positions in Washington DC Metro Area, Hampton VA, and candidates must be willing to travel up to 100% and obtain a Federal security clearance.

Managing Director: Federal Sales- IRS/Treasury

Company: IBM

Location: US Washington

Posted Feb 27, 2025

The role of a Technology Sales Managing Director at IBM involves leading a team of multiskilled professionals to craft and execute account strategies, helping clients navigate complex technology architecture decisions, and driving revenue growth. The position requires executive presence, technology expertise, and deep market knowledge. The individual will work with multiple teams and leaders across Sales, Consulting, and third-party seller Partners to develop and execute strategies that consistently deliver revenue growth. IBM offers excellent onboarding training and ongoing development opportunities. The sales environment is fast-paced and supportive, with a focus on teamwork and client relationships. The role involves technical and industry expertise, account planning, stakeholder management, sales strategy execution, and client engineering engagements.

Software Engineer II

Company: Rapid7

Location: Other US Location

Posted Feb 28, 2025

Rapid7 is seeking a Software Engineer II to join their expanding team in Prague. The role involves developing new features, working with cutting-edge technologies, and taking ownership of the development process end-to-end. The candidate will work on a variety of projects and strategic initiatives, collaborating with internal teams and driving solutions. The ideal candidate will have at least 2 years of software development experience using Java or Python, strong problem-solving skills, and a customer-centric approach. Rapid7 is committed to creating a safer digital world and offers a culture of continuous learning and innovation.

Automation Controls Engineer

Company: Louis Dreyfus Company

Location: Other US Location

Posted Feb 03, 2025

Louis Dreyfus Company is seeking an Automation Controls Engineer to optimize and automate processes, increase safety and efficiency, and maintain and troubleshoot automation and control systems. The role involves developing and implementing facility standards, assisting with annual maintenance and CAPEX project plans, and enhancing operational efficiency across facilities. The ideal candidate should have postsecondary education in Electrical Controls Technology or Power Systems, and at least 2 years of experience in controls and automation engineering at a manufacturing or processing plant. Preferred qualifications include experience at a canola crush facility, Six Sigma certification, and extensive experience with Rockwell Automation DCS hardware and software.

Outside Sales Account Executive, Southeast

Company: Xplor Technologies

Location: Other US Location

Posted Feb 03, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage business operations efficiently. They are currently seeking an Outside Sales Account Executive in Cabot, AR, to develop relationships with business owners, onboard new clients, and close sales of their payment processing services. The role requires a minimum of 2 years of B2B sales experience, a valid driver's license, and the ability to work independently and as part of a team. Xplor offers a commission-only residual model with a portfolio ownership component, along with benefits such as lifetime residuals, W2 status, and access to mental health support. The company values simplicity, people-centric design, purposeful action, and community creation.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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