Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Software Engineering Team Lead

Company: Mukuru

Location: Other US Location

Posted Feb 03, 2025

Mukuru is seeking a Software Engineering Team Lead to lead their frontend-focused team. The role involves defining the future of user-facing experiences, driving modern frontend development, and ensuring consistency, quality, and innovation across projects. The successful candidate will champion cutting-edge frontend technologies, establish best practices, and mentor a talented team of software engineers. Key responsibilities include establishing scalable reusable component libraries, championing frontend best practices, leading technical vision for frontend architecture, collaborating with UX/UI designers, and integrating new frontend tools and technologies. The ideal candidate will have proven experience in setting up and maintaining reusable component libraries, proficiency in frontend development workflows, and a strong understanding of frontend tools and testing frameworks. Additional skills include experience in a people leadership role, deep expertise in frontend technologies, and the ability to drive innovation and influence decision-making in the adoption of new frontend technologies.

CRM Co-ordinator

Company: Mukuru

Location: Other US Location

Posted Feb 03, 2025

Mukuru is seeking an experienced CRM Coordinator to join their Customer Experience team in Cape Town. The role involves driving customer retention strategies, managing direct marketing campaigns, and ensuring legal compliance. Key requirements include a degree or relevant marketing qualification, minimum 1 year of CRM experience, and proficiency in CRM tools and MS Office. The company values diversity and encourages applications from candidates who meet most of the criteria.

Hardware Developer

Company: VusionGroup

Location: Other US Location

Posted Feb 03, 2025

VusionGroup is a leading supplier of electronic shelf labels for large-scale retailers, offering a fast-paced, challenging, and ambitious work environment. The company empowers employees with responsibility and career growth opportunities. VusionGroup provides competitive pay, flexible work schedules, health benefits, and a supportive work culture. The company is internationally distributed, with an emphasis on multiculturalism and collaboration. The job requires technical skills, experience, and alignment with product management.

Junior Test Engineer

Company: Sigma Software Group

Location: Other US Location

Posted Feb 03, 2025

The company is seeking a Junior Test Engineer to perform tests on complex software solutions, focusing on web and mobile applications for digitizing and automating document management in the Swedish public sector. The role involves executing test cases, collaborating with the development team, creating and maintaining test cases, providing regular updates, and participating in team meetings. The ideal candidate should have an understanding of different types of testing, software development life cycle, and testing methodologies. Familiarity with bug tracking systems and test management tools is required. Good analytical skills, attention to detail, and willingness to learn are essential. Knowledge of accessibility testing, databases, and ALM tools is a plus.

Principal Associate, Process Management

Company: Capital One

Location: Other US Location

Posted Feb 03, 2025

Capital One Canada is seeking a Process Manager with a passion for problem-solving, excellent communication skills, and a curiosity-driven, self-starting attitude. The role involves managing and improving processes, working in an agile environment, and collaborating with cross-functional teams. The company values diversity, inclusion, and employee well-being, offering comprehensive benefits and a flexible hybrid work model. The ideal candidate will have a Bachelor's degree, at least 4 years of experience in process management, risk management, or project management, and experience in basic coding or data visualization.

Low Code Developer

Company: Sigma Software Group

Location: Other US Location

Posted Feb 03, 2025

The company is looking for a motivated Low Code Developer to join their team and contribute to the development, support, and modernization of their products and solutions. The ideal candidate should have at least 4 years of professional experience in software engineering, proficiency in PLSQL, and understanding of IT systems, Linux servers, and IT system architecture. Experience with Oracle APEX, JavaScript, and JIRA plugins is desirable. The role involves developing and maintaining web applications, collaborating on application design and testing, supporting legacy system migration, and assisting in system architecture and integration testing.

Recruiter

Company: Unit4

Location: Other US Location

Posted Feb 03, 2025

Unit4 is a global company offering innovative enterprise software solutions, empowering people in service organizations. They are seeking a full-cycle Recruiter to join their remote team based in Portugal. The role involves collaborating with leaders worldwide, sourcing top talent, and leveraging their ATS, SmartRecruiters. The ideal candidate should have recruitment experience, a passion for engaging with people, and be tech-savvy. Unit4 offers a culture built on trust, balance, talented colleagues, commitment to sustainability, and a safe and inclusive working environment.

Senior Lead Software Engineer - Java (Portfolio Companies: Rhapsody)

Company: IFS

Location: Other US Location

Posted Feb 03, 2025

IFS is a global company with over 6000 employees, known for its AI-driven enterprise software solutions. The company is committed to innovation, diversity, and making a positive impact on the world. They are looking for innovative thinkers to join their team and help change the status quo. Rhapsody Health, a B Corporation, is revolutionizing healthcare with cutting-edge technology. They are seeking Sr Lead Software Engineers to join their mission of transforming healthcare through innovation and excellence.

Test Automation Engineer (m/w/d)

Company: VusionGroup

Location: Other US Location

Posted Feb 03, 2025

VusionGroup is a leading supplier of electronic shelf labels for large-scale retailers, offering a fast-paced, challenging, and ambitious work environment. The company empowers employees with responsibility and career growth opportunities. The job involves automating firmware and software tests, integrating external hardware, extending and maintaining testing frameworks, writing internal software tools, coordinating with external partners, and supporting SW/FW testing topics. Essential qualifications include 2 or more years of Java and Python coding experience. Desirable skills include C/C++ test automation experience, knowledge of Java, Python, GIT, and electrical engineering. The company offers competitive pay, shareholder equity, flexible hybrid work schedules, health benefits, and a supportive work environment with team events and multicultural interactions.

Executive Assistant Needed in Latin America / South America | USD Monthly Salary + Remote

Company: SaaS Talent

Location: Other US Location

Posted Feb 03, 2025

SaaS Talent is seeking a dynamic Executive Assistant with 13+ years of experience in a startup environment, based in Latin America. The role involves working closely with executives, managing social media, calendar, account management, sales support, and data management. The ideal candidate should have experience in marketing, recruiting, and operations, with strong English communication skills. The position offers an exciting opportunity to grow in a fast-paced startup environment.

Graphic Designer

Company: Mukuru

Location: Other US Location

Posted Feb 03, 2025

Mukuru is seeking a creative and detail-oriented Junior to MidLevel Designer to join their dynamic team. The ideal candidate should have a solid understanding of design principles, experience in both print and digital formats, and proficiency in Adobe Creative Suite. They will be responsible for creating compelling designs, managing multiple projects, and collaborating with cross-functional teams. Mukuru offers a creative environment, opportunities for growth, and a chance to work on diverse projects. They encourage applications from candidates who meet most of the requirements and are willing to learn and adapt.

Treasurer

Company: Mukuru

Location: Other US Location

Posted Feb 03, 2025

Mukuru is seeking a Treasurer Maternity Cover for their Finance Department in Cape Town. The role involves managing accounts, ensuring sufficient prefunding, and liaising with internal and external stakeholders. Key responsibilities include cash and liquidity management, preparing cash flow forecasts, managing surplus cash flows, and implementing financial risk management strategies. The ideal candidate should have a BCom Accounting qualification, 3 years of treasury experience, and strong analytical and communication skills. Proficiency in MS Office, particularly Excel, is also required.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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