Excellent Customer Service Skills Jobs in Other US Location
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Regional CRM Manager (Dynamics 365)
Company: Grab Holdings
Location: Other US Location
Posted Jan 22, 2025
Grab, Southeast Asia's leading superapp, is seeking a Regional CRM Manager Dynamics 365 to optimize Customer Relationship Management through Microsoft Dynamics 365. The role involves leading workshops, developing customised solutions, improving workflows, and collaborating with technical teams. The ideal candidate should have at least 7 years of experience in software-related customer service contact centre operations with Microsoft Dynamics 365 Customer Engagement or equivalent CRM applications in cloud implementations. Grab offers a range of benefits including term life insurance, comprehensive medical insurance, and flexible work arrangements.
PS Solutions Consultant
Company: BlackLine
Location: Other US Location
Posted Jan 22, 2025
BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function and delivering innovative solutions. The Professional Services Solutions Consultant (PSSC) role involves selling services related to the company's SaaS accounting software, managing the services sales process, and preparing comprehensive Statements of Work. The ideal candidate should have sales acumen, technical knowledge, and project management skills. The role offers a competitive compensation package, professional development opportunities, and a culture that values diversity and continuous learning.
Customer Experience Assistant Manager
Company: Brilliant Earth
Location: Other US Location
Posted Jan 22, 2025
Brilliant Earth is seeking an Assistant Manager for their King of Prussia location. The role involves leading a team of Concierges, Customer Experience Assistants, and Jewelry Consultants to deliver exceptional service and achieve sales and customer experience goals. Key responsibilities include recruiting and managing a team, maintaining a luxury showroom environment, creating personalized customer experiences, and collaborating across departments. The ideal candidate should have retail management experience, a passion for customer service, strong organizational skills, and excellent communication abilities. Brilliant Earth offers career growth opportunities, a diverse team, lifestyle spending account, continued education, employee discounts, sales incentive programs, mental wellness perks, giving back opportunities, comprehensive benefits, and a generous 401k match.
Alliances Director
Company: BlackLine
Location: Other US Location
Posted Jan 22, 2025
BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function, delivering innovative solutions, and empowering accounting and finance leaders worldwide. BlackLine is seeking a candidate with 5+ years of experience in related fields, preferably with a Bachelor's degree and a background in finance/accounting. The role involves developing business with strategic alliance partners, building pipeline with SAP, driving incremental ACV, and executing regional strategies. The candidate will be responsible for account planning, targeting, alliance strategy, program management, stakeholder management, and alliance marketing. They will also maintain accurate pipeline results and promote the alliance value proposition within BlackLine, SAP, and Alliance Partner organizations. The ideal candidate will have a willingness to travel, experience in partner alliance management, and a track record of delivering measurable results.
Regional CRM Manager (Dynamics 365)
Company: Grab Holdings
Location: Other US Location
Posted Jan 22, 2025
Grab, Southeast Asia's leading superapp, is seeking a Regional CRM Manager Dynamics 365 to lead the development and customization of their CRM platform. The ideal candidate will have at least 7 years of experience in software-related customer service contact center operations with Microsoft Dynamics 365 Customer Engagement or equivalent CRM applications in cloud implementations. They will lead workshops, document user stories, develop customized solutions, improve workflows, and collaborate with technical teams. Grab values collaboration, new ideas, and offers comprehensive benefits, including medical insurance, flexible work arrangements, and a confidential Grabber Assistance Programme.
Detection & Response Analyst
Company: Rapid7
Location: Other US Location
Posted Jan 22, 2025
Rapid7 is seeking a passionate cybersecurity professional to join their SOC Analyst team in Belfast. The role involves working with advanced tools to investigate and triage high priority security events, gaining a deep understanding of threat detection and response, and developing skills for a career in cybersecurity. The MDR Analyst will review alert data, conduct investigations, write findings reports, and assist in threat hunting. The role also includes delivering world-class threat detection services, working on shift as part of a threat detection team, and providing continuous input to Rapid7 product development teams. The ideal candidate will have problem-solving skills, a passion for cybersecurity, knowledge of Windows and/or Linux operating systems, and experience with forensic network investigations, endpoint investigations, malware analysis, incident response, and threat hunting.
Operations Associate, Jackpocket
Company: DraftKings
Location: Other US Location
Posted Jan 22, 2025
The company is seeking an Operations Associate to manage and process customer lottery ticket orders and redemptions at a fast-paced fulfillment center. The role involves ensuring accuracy, streamlining workflows, and maintaining equipment. The successful candidate will work flexible hours, have experience in fast-paced environments, and possess strong customer service and time management skills. The company offers a competitive salary range of $1500 - $1900 per hour, plus benefits, and is committed to guiding employees through the gaming license process if necessary.
DevOps Engineer
Company: Atlassian
Location: Other US Location
Posted Jan 22, 2025
Atlassian is seeking experienced DevOps engineers to join their Data Center team. The role involves building software to enhance the availability, performance, and stability of the Instant Environments cloud computing service. The ideal candidate should have 3+ years of experience in designing, delivering, and operating large-scale AWS cloud-native infrastructure solutions, with proficiency in automation and Infrastructure as Code projects using tools like Ansible and Terraform. Knowledge of Kubernetes, Helm, Python, and Git is required. The role also involves incident response, designing CI/CD pipelines, and working with observability tools. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.
Senior Marketo Developer
Company: Bounteous
Location: Other US Location
Posted Jan 22, 2025
Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. Their CoInnovation methodology aligns interests and accelerates value creation. They seek a hands-on developer with Adobe Marketo experience, SQL, HTML, CSS, and JavaScript skills. The role involves creating technical specifications, documenting processes, and providing architecture for internal data flow and integrations. The company promotes an inclusive environment and is an equal opportunity employer, offering employment visa sponsorship.
Lead Identity Engineer - Ping Migration expert
Company: Simeio
Location: Other US Location
Posted Jan 22, 2025
The job description is for a Migration Specialist with hands-on experience in end-to-end implementation of Access Management using ForgeRock Ping Identity CA SiteMinder. The candidate should have worked on at least 3 implementations, have knowledge of federation protocols, and be proficient in Ping products like PFP, AP, DP, D proxy, and Ping Protect. The role requires expertise in Kerberos IWA authentication schemes, Layer7 web services routing and security, SCIM provisioning, and various MFA tools. The candidate should have experience with troubleshooting HTTP and web applications, HTML/CSS template design, and knowledge of CICD process and access management devops deployment model. Familiarity with cloud platforms like AWS, Azure, and cloud infrastructure features is essential. Strong automation and scripting skills in PowerShell, Python, and Shell are required. The candidate should be able to collaborate with cross-functional teams, communicate effectively, and conduct root cause analysis to solve problems.
City Associate, Tanjung Pinang
Company: Grab Holdings
Location: Other US Location
Posted Jan 22, 2025
Grab, Southeast Asia's leading superapp, is seeking a City Associate for its Tanjung Pinang, Indonesia office. The role involves coordinating city projects, managing operational strategy, overseeing Grab Driver Partner lifecycle, leading project management, and collaborating with teams to launch new products. The ideal candidate should have 1+ years of city management or sales experience, strong organizational skills, proficiency in Microsoft Office, excellent communication skills, and basic data analysis skills. Grab offers comprehensive benefits, including term life insurance, medical insurance, flexible work arrangements, and a commitment to an inclusive and equitable workplace.
Regional CRM Manager (Dynamics 365)
Company: Grab Holdings
Location: Other US Location
Posted Jan 22, 2025
Grab, Southeast Asia's leading superapp, is seeking a Regional CRM Manager Dynamics 365 to optimize Customer Relationship Management through Microsoft Dynamics 365. The role involves leading workshops, developing customised solutions, improving workflows, and collaborating with technical teams. The ideal candidate should have at least 7 years of experience in software-related customer service contact centre operations with Microsoft Dynamics 365 Customer Engagement or equivalent CRM applications in cloud implementations. Grab offers a range of benefits including term life insurance, comprehensive medical insurance, and flexible work arrangements.