Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Global Sales Executive

Company: Expeditors

Location: Other US Location

Posted Feb 03, 2025

Expeditors is a global logistics company with a strong focus on employee care and customer service. The company, headquartered in Seattle, Washington, employs over 19,000 professionals worldwide. The Global Sales Executive role is key in driving business development on larger strategic accounts, managing named accounts, and securing new business. The ideal candidate should have a minimum of 10 years of sales experience in logistics, strong problem-solving skills, and the ability to work in a fast-paced environment. Expeditors offers excellent benefits, including health insurance, life insurance, and a training and personnel development program.

Group Lead, IT - Order Management

Company: Kraft Heinz

Location: Other US Location

Posted Feb 03, 2025

Kraft Heinz is offering a Group Lead IT position for Order Management, responsible for managing the Global Order to Bill OTB technical footprint, designing and implementing the core OTB architecture, and leading regional implementation. The role requires expertise in S4 Hana, ECC, Esker, highradius, and ServiceNow. The company provides a comprehensive total rewards package, wellbeing benefits, and opportunities for professional growth. The job posting is positive, emphasizing the company's commitment to diversity, inclusion, and employee wellbeing.

Administrator, Senior, Payments

Company: Standard Bank Group

Location: Other US Location

Posted Feb 03, 2025

Standard Bank Offshore, the offshore arm of the Standard Bank Group, offers international banking, lending, investment, fiduciary, and wealth management services. They are passionate about creating growth in Africa and are looking for a candidate with 3-4 years of general banking experience to handle payments, exceptions, and queries, administer products, and support junior team members. The role requires exceptional customer service, identifying suspicious activity, and making recommendations for improvements. The ideal candidate should possess behavioral competencies such as embracing change, following procedures, and interacting with people, along with technical competencies in business intelligence, client relationship management, and operations commercial acumen.

Sr Quality Specialist

Company: HERE

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Sr Quality Specialist role at HERE Technologies. The role involves providing expert business analysis, leading project teams to develop and implement quality processes, and driving process improvement efforts. The ideal candidate should have a Bachelor's degree, over 6 years of overall work experience, and 34 years of relevant work experience. Required certifications include ISO 9001 Lead Auditor and Six Sigma Green Belt. Strong analytical and problem-solving skills, leadership abilities, and experience with Quality Control Systems are also necessary. HERE Technologies is an equal opportunity employer committed to fostering inclusion and positive change.

Sr PS Consultant ( Android Developer )

Company: HERE

Location: Other US Location

Posted Feb 03, 2025

HERE Technologies is seeking a skilled and motivated Senior Software Engineer to join their team. The role involves developing, maintaining, and delivering high-quality Android applications and customizations. The ideal candidate should have a Bachelor's Degree in Engineering or related discipline, 5+ years of experience in embedded solution development, and extensive experience in the mobile development domain with Android. Expertise in modern programming languages, object-oriented design, and design patterns is required. The role also involves performance analysis and optimization, quality assurance, system understanding, solution design, and troubleshooting. The candidate will be part of the Solution Engineering and Maintenance Center of Excellence, tasked with evolving and maintaining HERE Automotive SDK and associated services.

Lead Software Engineer- Research Scientist- (RUST) - m/w/d

Company: HERE

Location: Other US Location

Posted Feb 03, 2025

HERE Technologies is seeking a Research Scientist with a strong background in algorithms, optimization, and logistics to join their team. The role involves conducting research on advanced algorithms for optimization problems like VRP, staying updated with the latest academic advancements, designing and validating new algorithms for real-world logistics challenges, and collaborating with engineers to integrate research outcomes into their Rust-based production systems. The company offers a great work-life balance, competitive salary, and the opportunity to work with cutting-edge technologies.

Performance Engineer for Oracle Databases

Company: Avaloq

Location: Other US Location

Posted Feb 03, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking a skilled Oracle database specialist for their Performance Engineering team. The role involves analyzing and resolving PLSQL and SQL performance issues, conducting large-scale performance tests, and consulting clients on Oracle and system performance problems. The ideal candidate should have deep Oracle database knowledge, 5+ years of high-performance PLSQL application development experience, and strong problem-solving skills. Avaloq offers a collaborative work environment, hybrid work options, and a commitment to diversity and inclusion.

Client Relationship Manager

Company: CSC

Location: Other US Location

Posted Feb 03, 2025

CSC is seeking a Client Relationship Manager for their Client Services in the Cayman Islands. The role involves managing a portfolio of clients, training junior staff, and providing support to senior management. The CRM will oversee projects related to reporting, onboarding, and offboarding of clients. The ideal candidate should have 4+ years of relevant senior corporate administration experience, understanding of corporate structures and local regulations, and proficiency in using systems like CAP, CORIS, ViewPoint, Excel, Word, Outlook, and Microsoft Teams. CSC is a global leader in providing tech-enabled corporate and fund solutions, with a commitment to diversity and employee development. The company offers competitive benefits and opportunities for career growth.

Project Manager (Cutover)

Company: Avaloq

Location: Other US Location

Posted Feb 03, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking a Project Manager with 3+ years of experience in IT and banking. The role involves managing testing environments, planning and executing deployments, and leading cross-functional teams. Avaloq offers a collaborative work environment, hybrid work options, and a commitment to diversity and inclusion. The ideal candidate should have excellent communication skills, problem-solving abilities, and experience in managing complex cutover processes.

Salesforce Marketing Cloud Lead

Company: Bounteous

Location: Other US Location

Posted Feb 03, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. Their CoInnovation methodology aligns interests and accelerates value creation. The role involves driving email program strategy, analyzing digital marketing effectiveness, and providing technical leadership. Preferred qualifications include 6+ years of SFMC experience, SQL, AMP Script, HTML, CSS, JavaScript, and Marketing Cloud expertise. The company promotes an inclusive environment and is an equal opportunity employer.

Senior Frontend Software Engineer - Core Application

Company: monday.com

Location: Other US Location

Posted Feb 03, 2025

Monday.com, a rapidly growing SaaS company, is seeking a talented Frontend Fullstack Developer to join their engineering team in London. The role involves contributing to key areas such as Micro Frontend Architecture, Innovative Global State Mechanism, Performance Regression Tools, and New SSR Layers. The successful candidate will work with experienced engineers, using cutting-edge technologies in a data-driven environment. The company offers a competitive salary, private healthcare, ClassPass membership, and a fun company culture.

Lead PS Consultant

Company: HERE

Location: Other US Location

Posted Feb 03, 2025

HERE Technologies is seeking a highly skilled and experienced Lead Software Engineer to join their team. The role involves developing, maintaining, and delivering high-quality Android applications and customizations. The ideal candidate should have a Bachelor's Degree in Engineering or related discipline, 8+ years of experience in embedded solution development, and extensive experience in the mobile development domain with Android. Expertise in modern programming languages, object-oriented design, design patterns, Native Android Kotlin, and good to have Flutter SDK, Dart, C++ is required. Deep knowledge of either Linux or Android OpenSource Project AOSP is also necessary. The role involves performance analysis and optimization, quality assurance and improvement, system understanding and collaboration, solution design and implementation, and troubleshooting and support. The Lead Software Engineer will be part of the Solution Engineering and Maintenance Center of Excellence, tasked with evolving and maintaining HERE Automotive SDK and associated services.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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