Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Senior software engineer

Company: NEC Software Solutions

Location: Other US Location

Posted Feb 03, 2025

NEC Software Solutions India offers end-to-end IT services with over 30 years of experience, serving diverse industries worldwide. They provide robust software products and are recognized for their exceptional talent pool. NEC Corporation, a Japanese multinational, is a top 50 innovative company, focusing on solutions for society's safety, security, fairness, and equality. The job description involves designing and developing scalable web applications using Angular or React, Java Spring Boot, Hibernate, and PostgreSQL or MongoDB. Key responsibilities include planning system architecture, developing RESTful APIs, optimizing databases, and deploying applications on cloud platforms. Required skills include expertise in Angular or React, Java programming, relational and NoSQL databases, and Agile development methodologies.

QA automation engineer | Mid-senior

Company: Nord Security

Location: Other US Location

Posted Feb 03, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a QA engineer for the Low Level Team of NordVPN product. The role involves designing, executing, and automating end-to-end tests, improving test frameworks, and implementing quality improvement strategies. The ideal candidate should have 2+ years of QA experience, proficiency in scripting languages, and familiarity with testing theory. Nord Security offers professional growth, health benefits, mental wellbeing support, team spirit, more free time, flexibility, and access to their advanced cybersecurity solutions.

Partnerships Manager, MEA APAC

Company: Accor

Location: Other US Location

Posted Feb 03, 2025

Accor offers a supportive work environment with opportunities for growth, learning, and community involvement. The role involves managing loyalty partnerships, campaigns, and communications for the MEA APAC regions. Key responsibilities include developing partnership strategies, managing campaigns, and supporting partnership development. The ideal candidate should have a Bachelor's degree in Marketing or Business, 35+ years of relevant experience, and advanced knowledge in marketing and analytics.

Senior Software Engineer (AdTech Supply Chain)

Company: Sigma Software Group

Location: Other US Location

Posted Feb 03, 2025

The company is seeking a Senior Software Engineer to join a new team focused on AdTech Supply Chain. The role involves working closely with an SME and a small team of engineers to develop and maintain Python-based crawlers, analyze and improve existing crawlers, and contribute to the team's expertise in AdTech Supply Chain. The engineer will also collaborate with multiple teams through cross-team communication. The project aims to improve identity management and security for AdTech products, including researching existing identifiers, identifying vulnerabilities, and developing methods to address them. The ideal candidate should have at least 5 years of experience as a Software Engineer, strong Python experience, extensive experience in the AdTech industry and Supply Chain, and a strong understanding of computer science principles.

Finance Manager - FP&A

Company: SEEK (seek.com)

Location: Other US Location

Posted Feb 03, 2025

SEEK, a multinational technology company specializing in online employment marketplaces, is seeking a highly skilled Finance Manager for its Kuala Lumpur office. The role involves leading financial planning and analysis, overseeing month-end reporting, analyzing financial results, collaborating with cross-functional teams, and managing a team of finance professionals. The ideal candidate should be CACPA qualified with at least 8 years of post-qualification experience, have strong expertise in financial modeling, budgeting, and analysis, and possess excellent leadership and team management skills. SEEK is committed to fostering a culture of inclusion and wellbeing, and welcomes applications from diverse backgrounds.

Implementation Project Manager

Company: NEC Software Solutions

Location: Other US Location

Posted Feb 03, 2025

NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, working with diverse industry verticals and customers ranging from startups to large corporations. The company is part of the 122-year-old NEC Corporation, a Top 50 Innovative Company, known for its solutions promoting safety, security, fairness, and equality. The job description is for a Project Manager in Mumbai, responsible for managing and delivering IT projects, ensuring quality, timely delivery, and budget adherence. The ideal candidate should have project management experience, strong commercial awareness, excellent negotiation skills, and a positive work ethic. They should be professionally presented, a great ambassador for the company, and have a numerate, methodical approach. The role involves managing the implementation process, maintaining customer relationships, and ensuring accurate project records. The candidate should have a Masters degree in engineering or computer science, 3-5 years of relevant experience, and 8-10 years of total experience. UK working hours are required, and experience with UK clients and the onshore-offshore model is preferred.

Implementation Project Manager (French Speaker)

Company: Shippeo

Location: Other US Location

Posted Feb 03, 2025

Shippeo, a European-based SaaS company founded in 2014, specializes in supply chain visibility. With offices across Europe, North America, and Asia, Shippeo provides global, multimodal real-time transportation visibility to various industries. The company aims to become the leading data platform for the freight industry by leveraging its growing network, real-time data, and AI. Shippeo is seeking an Implementation Project Manager to lead and coordinate multiple projects with carriers, partners, and customers, ensuring seamless collaboration with their IT departments, ERPs, or TMS systems. The ideal candidate should have a degree in engineering or a related technical field, fluency in English and French, and a solid understanding of IT systems and data integration tools. Shippeo values diversity and inclusion, and the company culture is centered around ambition, care, deliver, and collaboration.

Paid Social Analyst

Company: Jellyfish (jellyfish.com)

Location: Other US Location

Posted Feb 03, 2025

Jellyfish is a global digital marketing agency that values diverse perspectives and inclusive collaboration. They are seeking a Paid Social Director with 3+ years of experience managing Paid Social Ads campaigns in Meta Ads Manager, Facebook, Instagram, and other platforms. The role involves setting up campaigns, monitoring performance, optimizing campaigns, and creating reports. Jellyfish offers a collaborative work environment, flexible working hours, and opportunities for career growth. They prioritize skills, expertise, and behavioral attributes over traditional degrees.

Paid Social Analyst

Company: Jellyfish (jellyfish.com)

Location: Other US Location

Posted Feb 03, 2025

Jellyfish is a global digital marketing agency that values diverse perspectives and inclusive collaboration. They are seeking a Paid Social Director with 3+ years of experience managing Paid Social Ads campaigns in Meta Ads Manager, Facebook, Instagram, and other platforms. The role involves setting up campaigns, monitoring performance, optimizing campaigns, and creating reports. Jellyfish offers a collaborative work environment, flexible working hours, and opportunities for career growth. They prioritize skills, expertise, and behavioral attributes over traditional degrees.

Sr. Key Account Analyst

Company: Ninja Van

Location: Other US Location

Posted Feb 03, 2025

Ninja Van is a tech-enabled logistics company, founded in 2014, that has become the largest and fastest-growing last-mile logistics company in Southeast Asia. They partner with over 35,000 merchants and deliver more than 1,000 parcels every minute across six countries. The company uses cutting-edge software and operational concepts, including algorithm-based optimization, dynamic routing, end-to-end tracking, and a data-driven approach, to provide best-in-class delivery services. They are seeking an Account Manager with a Bachelor's Degree, 2+ years of experience in relevant fields, and proficiency in Microsoft Office. The role involves managing relationships, analyzing data, overseeing shipments, providing feedback, handling projects, collaborating with the Head of Retail, and addressing client concerns.

Head of Product - Adjacency Development

Company: SEEK (seek.com)

Location: Other US Location

Posted Feb 03, 2025

SEEK is a multinational technology company with a startup culture, offering a flexible and exciting career. The Head of Product, Adjacency Development, will identify, prioritize, and build new business opportunities, working closely with commercial, strategy, design, and engineering teams. The role requires a strategic and entrepreneurial mindset, with a focus on delivering transformative results. SEEK offers a great investment in career development, access to workshops, conferences, and courses, and a strong culture with clear purpose and investment in responsible AI.

QA automation engineer | Mid-senior

Company: Nord Security

Location: Other US Location

Posted Feb 03, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a QA engineer for the Low Level Team of NordVPN product. The role involves designing, executing, and automating end-to-end tests, improving test frameworks, and implementing quality improvement strategies. The ideal candidate should have 2+ years of QA experience, proficiency in scripting languages, and familiarity with containers, VMs, and package management. Nord Security offers professional growth, health benefits, mental wellbeing support, team spirit, additional paid leave, and flexibility.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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