Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Sr. Engineer - Palo Alto | On Site | Bangalore

Company: Optiv

Location: Other US Location

Posted Dec 30, 2024

The job posting is for an engineer with a Bachelor's degree in Computer Science or related field, 5+ years of hands-on experience with Palo Alto firewalls, and minimum six years of professional Information Security experience. The engineer will be expected to lead various activities, including project tasks, capacity planning, and technology deployment. The company values diversity, equality, and inclusion, and offers professional training resources, work-life balance, and volunteer opportunities.

Sustaining Software Product Owner

Company: Fluence

Location: Other US Location

Posted Dec 30, 2024

In this role, you will serve as the Agile Team Product Owner, responsible for ensuring the successful delivery of Product Increment scope. You will help define and prioritize requirements, evaluate software changes, and collaborate with stakeholders and development teams to deliver high-quality software solutions that align with business objectives. Key responsibilities include Agile Software Development, Requirements Management, Software Change Assessment, and Stakeholder Collaboration. Required qualifications include 5+ years of experience in technical project management or Product Ownership, experience in Agile development methodologies, and proficiency with tools like Jira and Confluence.

Senior Operations & Strategy Specialist

Company: SWORD Health

Location: Other US Location

Posted Dec 30, 2024

Sword Health is a leading end-to-end platform for predicting, preventing, and treating pain, with a focus on pelvic health. The company has made significant strides in reducing surgery intent and improving patient outcomes, and is expanding rapidly to reach more patients. Sword Health is committed to using technology to make a significant difference in people's lives and is looking for passionate individuals to help scale its impact.

Shelter Point - Regional Sales Manager - Mid Atlantic

Company: Protective Life

Location: Other US Location

Posted Dec 30, 2024

The text is about the Regional Sales Manager position for ShelterPoint Life Insurance Company, which offers high-quality statutory disability and paid leave insurance products in Maryland and Delaware. The successful candidate will focus on overseeing and coordinating all statutory programs, new business, and renewal activity in the marketplace. They will develop broker-consultant relationships, provide subject matter expertise, and maintain a leadership position in the department.

Senior Analytics Engineer - Personalization

Company: Spotify

Location: Other US Location

Posted Dec 30, 2024

The role of Senior Analytics Engineer involves leading the data and pipeline strategy, collaborating with cross-functional teams, and implementing scalable data pipelines to improve data accessibility and deliver faster, deeper insights for Home Search and Promotions surfaces.

Engineer - Identity & Access Management | On Site | Bangalore

Company: Optiv

Location: Other US Location

Posted Dec 30, 2024

The Identity and Access Management IAM Engineer role involves implementing access controls, supporting policies, and ensuring regulatory compliance. The position requires 3-5 years of experience in Information Security, with skills in reporting, communication, and troubleshooting IAM systems. Optiv is an equal opportunity employer committed to diversity, equality, and inclusion.

Sr Financial Analyst (FP&A, Power BI)

Company: Gartner

Location: Other US Location

Posted Dec 30, 2024

The Financial Planning and Analysis at Gartner Partners effectively with different stakeholders in the business to provide financial analysis insights and analytics to leadership teams. They ensure timely and accurate reporting and analysis of key variances in monthly and quarterly KPIs. They develop strategies to streamline internal financial processes aiming to improve overall efficiency. They have data collation interpretation and analysis skills, and are proficient in creating and owning Power BI dashboards. They can independently identify issues in methods and frameworks and suggest solutions. They communicate and present actionable business insights to team members through charts, tables, and other data visualization. They collaborate effectively with IT and other teams to drive both standard and adhoc projects to successful completion. They understand technical issues in financial modelling and apply these skills toward solving business problems. They help in defining, improving, and implementing a robust data operation process.

C# developer

Company: Saxon AI

Location: Other US Location

Posted Dec 30, 2024

Saxon Global is a fast-growing IT consulting and engineering company with 16 years of experience. They specialize in Business Intelligence, Mobility, Big Data, and Cloud services. The company provides IT tools and services to various industries such as Financial Services, Retail, Telecom, Healthcare, Banking, and Media Entertainment. They are looking for a C Developer with 14 years of experience for a 6+ month contract position in Simi Valley, CA. The role involves working on software development and implementation in access control and security systems applications. The candidate must have strong C development skills, SQL knowledge, and be willing to do onsite interviews.

Junior DevOps Engineer

Company: Appnovation

Location: Other US Location

Posted Dec 30, 2024

Appnovation is a global full-service digital partner that combines strategy, design, engineering, and managed services to build digital solutions that deliver real impact today and serve as foundations for future growth. They are seeking a motivated and detail-oriented Junior DevOps Engineer to join their team, where you will support the design, deployment, and maintenance of CI/CD pipelines and cloud infrastructure for clients. The role involves assisting in building and maintaining CICD pipelines, collaborating on setting up and managing cloud environments, supporting the implementation of monitoring and metrics solutions, participating in patch management, and contributing to the documentation of systems processes and best practices. The qualifications include 1+ years of experience in DevOps or related roles, basic knowledge of CI/CD tools, familiarity with cloud services, understanding of basic scripting languages, and eagerness to learn and grow in a fast-paced collaborative environment.

Onsite Construction Manager

Company: Fluence

Location: Other US Location

Posted Dec 30, 2024

Fluence is a global market leader in intelligent energy storage and optimization software for renewables and storage. They are transforming the way we power our world with gigawatts of successful implementations across nearly 50 markets. The company is guided by its passion to transform the way we power our world, with a focus on creativity, diversity, safety, quality, adaptability, self-reflection, honesty, forthrightness, and respect. They are responsible, agile, fun, and committed to safety, quality, and integrity. The Onsite Construction Manager role involves supporting the HSE Manager, ensuring robust method statements and risk assessments, managing variations, reviewing project documentation, providing technical assistance, coordinating with quality and testing teams, managing subcontractors and plant, and ensuring compliance with safety codes and regulations. The successful candidate will have experience in delivering technically complex projects, client-facing situations, and managing construction-related projects. They should be experienced in battery energy storage projects, willing to take on a mentoring role, and able to adhere to programs and deadlines across multiple project sites.

SOC Engineer (Unit 42)

Company: Palo Alto Networks

Location: Other US Location

Posted Dec 30, 2024

Palo Alto Networks is a company committed to shaping the future of cybersecurity, with a mission to protect the digital way of life and a vision of a safer and more secure world every day. They value disruptive innovation, collaboration, integrity, and employee well-being. As a SOC Engineer at Unit 42, you will create custom detection rules and playbooks, work closely with customers, and contribute to the development of information security and incident response workflows.

Power Systems Engineer, Grid Studies

Company: Fluence

Location: Other US Location

Posted Dec 30, 2024

Fluence is seeking a Senior Power Systems and Grid Modelling Engineer with experience in simulating electrical power systems and modelling of network components including power electronics. The role is within the Product and Technology Team and focuses on power systems modeling of Fluence Battery Energy Storage Systems (BESS), particularly the major components of the inverters and the Fluence control system. Responsibilities include modeling of BESS for steady state, dynamic, and frequency domain simulations, as well as working with stakeholders to ensure grid connections are achieved in a timely manner.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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