Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Senior Product Manager, Growth

Company: NewRetirement

Location: Other US Location

Posted Dec 29, 2024

Boldin is a fintech startup seeking a Senior Product Manager Growth to lead product-led growth initiatives, drive user acquisition, engagement, and retention, and optimize product spend on direct-to-consumer growth. The role offers a competitive salary, remote work environment, and actual work-life balance.

JRSS Network Operations Controller

Company: Newberry Group

Location: Other US Location

Posted Dec 29, 2024

Newberry Group is a professional services firm providing information security, compliance, governance, project management, and mission-critical project-based consulting to public sector clients nationwide. They are seeking a Network Operations Controller Technician to support the JRSS requirements within their DISA end client, Defense Information Systems Agency. The position directly supports the DISA-provided JRSS capabilities and services in the 24/7 Global Network Support Center, working in their JRSS NOC. The candidate will be responsible for overall network engineering support for customer programs, solve routine technical problems, work with the Engineering team, and diagnose, troubleshoot, and resolve network-related issues.

R&D HTS Test Engineer

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Dec 29, 2024

Commonwealth Fusion Systems is seeking a skilled HTS RampD Test Engineer to support the design and delivery of the SPARC net energy tokamak and future ARC tokamaks. The role involves responsible for the 5T Supercurrent magnet system, conducting HTS characterization studies, and collaborating with various teams. The company values diversity and is an equal opportunity employer.

Chief of Staff

Company: Stay22

Location: Other US Location

Posted Dec 29, 2024

The job description is for a Chief of Staff to the COO at Stay22, a company aiming to revolutionize the travel media industry using AI-powered solutions. The role involves supporting the COO, ensuring operational efficiency, and driving collaboration to achieve strategic objectives.

Hybrid Presentations Associate - Mon - Fri 3:30pm-12am

Company: Williams Lea

Location: Other US Location

Posted Dec 29, 2024

Williams Lea is hiring for a Hybrid Presentations Associate position in their Wheeling WV office. The role offers a competitive salary of $1710-$1800 per hour, along with various health insurance options, 401k retirement savings plan, paid time off, life insurance, paid parental leave, and more. The Presentation Associate is responsible for providing presentation services for clients, with job duties including using appropriate logs and tracking software, thoroughly assessing job requests, performing work in presentation design, and communicating with team members and clients. The role requires a high school diploma or equivalent, at least 1 year of presentations experience, and proficiency in MS Office software. The company values innovation, diversity, and equal employment opportunity.

Java Developer (Full Stack)

Company: Fiserv

Location: Other US Location

Posted Dec 29, 2024

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. They are looking for a Java Developer Full Stack to lead and own technical design and development of their NextGen transformation project. The role requires minimum 5 years of software development experience, strong experience on UI and Java technologies, and good understanding of integration and unit testing. Fiserv offers a retail banking domain experience, Agile development, and good written and verbal communication skills in English and Spanish.

Principal Solutions Architect

Company: Illumio

Location: Other US Location

Posted Dec 29, 2024

Illumio is a leading company in Zero Trust segmentation, offering solutions to prevent breaches and protect critical applications. They are seeking an experienced Principal Solution Architect to drive their products and support strategic initiatives. The role involves developing reference architectures, customer engagement, cross-functional collaboration, technical enablement, and thought leadership.

Data Scientist (MLE/DAT)

Company: Nielsen

Location: Other US Location

Posted Dec 29, 2024

The International R&D team within the Data Sciences Audience Measurement organization focuses on enhancing Nielsen's successful products for digital advertising and content measurement. They design research studies, develop and maintain new models, and participate in data engineering tasks. The position requires a detail-oriented person with experience in data modeling, research, and problem-solving skills. It involves working with cross-functional teams and using Python or similar languages. The team seeks a candidate with a university degree in relevant fields and good communication skills.

Office Manager TLV

Company: Armis

Location: Other US Location

Posted Dec 29, 2024

Armis is a cybersecurity company that provides real-time protection and management of an organization's cyber risk exposure. They specialize in IoT security and offer a platform to discover, monitor, and secure all connected devices. The company is looking for a Receptionist and Office Manager to join their Operations team in IL.

Java Developer (Full Stack)

Company: Fiserv

Location: Other US Location

Posted Dec 29, 2024

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. They are looking for a Java Developer Full Stack to lead and own technical design and development of their NextGen transformation project. The role requires minimum 6 years of software development experience, strong experience in UI technologies like HTML5 Angular and Java technologies like Spring, Spring Boot, Spring Microservices, Spring JPA, JSON, RESTAPIs, and full-stack development experience with polyglot solutions. The company values good debugging and problem-solving skills, understanding of Framework and Design Patterns, and experience integrating to third-party applications. They are committed to innovation, excellence, and diversity and inclusion.

VoIP & Unified Communications Specialist

Company: Newberry Group

Location: Other US Location

Posted Dec 29, 2024

Newberry Group is a professional services firm providing information security compliance, governance programs, project management, and mission-critical project-based consulting to public sector clients nationwide. They are trusted by leading government agencies and offer superior quality, accountability, and integrity. The company is seeking a VoIP and Unified Communications Specialist to support the Defense Information Systems Agency (DISA) end-client.

Hybrid Account Manager, Sr. - Mon - Fri 8am-5pm

Company: Williams Lea

Location: Other US Location

Posted Dec 29, 2024

Williams Lea is hiring for a Hybrid Senior Account Manager position in Wheeling, WV. The role offers a competitive salary of $66500-$70000 per year, along with benefits such as health insurance, 401k, PTO, life insurance, paid parental leave, and more. The job duties include contracted operations management, people leadership, operational leadership, financial and contractual management, and customer and account leadership. The qualifications required include a Bachelor's degree, over 6 years of experience, excellent client service skills, and proven experience in financial management and people management.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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