Excellent Customer Service Skills Jobs in Other US Location

1,643,293 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Contact Centre Representative (Credit Counsellor, Client Account Management)

Company: CIBC

Location: Other US Location

Posted Dec 28, 2024

CIBC is seeking a talented and passionate professional to join their Client Account Management Department as a Credit Counsellor. The role involves making a real difference for clients by connecting with them, discussing repayment options, ensuring understanding of contractual obligations, and preventing further delinquencies. The position is full-time and shift-oriented, with flexible hours including evenings and weekends. CIBC offers a competitive salary, benefits, and opportunities for growth.

Senior Full Stack Developer

Company: CIBC

Location: Other US Location

Posted Dec 28, 2024

CIBC is seeking a Senior Application Developer to work on detailed technical design and development of applications using various technology platforms. The role involves conducting impact analysis, providing feedback on problems, and transforming business requirements into programming instructions. CIBC offers a work environment that optimizes employee thrive, a competitive compensation, banking benefits, wellbeing support, and additional offers. The company values inclusivity, accountability, and recognizes employees in meaningful ways.

Senior Associate - Financial Crime Operations

Company: Commonwealth Bank

Location: Other US Location

Posted Dec 28, 2024

The text is about the role of CommBank in financial wellbeing, focusing on helping people and businesses make the right financial decisions. The job title is Senior Associate in the RACO Team, based in Bangalore. The responsibilities include ensuring AML/SANctions/KYC/TM processes are effective and consistent with regulatory requirements. The candidate should have 24 years of experience in Transaction Monitoring, Fraud Investigations, Financial Crimes Investigations, Sanction screening, and Investigative Reporting.

Application Support Consultant

Company: CIBC

Location: Other US Location

Posted Dec 28, 2024

CIBC is seeking a talented and passionate professional to join their Capital Markets Technology group as an Application Support Consultant. The role involves providing support and service delivery for applications, advising on developing processes, and working closely with business analysts and developers. The successful candidate will have extensive technical and operational expertise, strong problem-solving skills, and the ability to build healthy working relations with various teams and vendors. CIBC offers a competitive salary, benefits, and opportunities for growth.

Workday Configuration Specialist (Recruiting)

Company: Bupa

Location: Other US Location

Posted Dec 28, 2024

This job description is for a full-time, hybrid working position as a Workday Specialist at Bupa. The role involves spearheading the development of the Recruiting setup with Workday, partnering with recruitment teams, configuring and developing the system, and improving the employee experience. The position requires a thorough understanding of Workday and Recruitment & Onboarding functionality, strong consulting skills, and the ability to break down complex activities into manageable tasks.

Overdraft Specialist

Company: Centier Bank

Location: Other US Location

Posted Dec 28, 2024

This position exists within the Overdraft environment and requires consistent attainment of Centiers Essentials of Excellence. The role continually works with peers and Managers to improve efficiencies, quality, and solutions to client issues. This position requires significant telephone contact with internal and external clients and works closely with Overdraft Advantage clients to manage and resolve negative account situations. The essential duties and responsibilities include processing the banks Overdraft Program while following set guidelines and ensuring consistency, fairness, and good judgment with decision-making. The associate must be willing to crosstrain and assist in other areas within Deposit Operations as needed for backup growth and career enhancement purposes.

Recruitment Specialist with German

Company: Capita

Location: Other US Location

Posted Dec 28, 2024

The job description for the Recruitment Specialist with German position at Capita in Bulgaria, Sofia, is for someone with C1 German and English skills, interest in recruitment, and strong communication skills. The role involves handling full volume recruitment cycle, managing candidate pools, conducting interviews, and providing excellent customer service. Capita offers a friendly work atmosphere, multinational environment, and various benefits. The job is permanent.

Junior Data Scientist

Company: Capita

Location: Other US Location

Posted Dec 28, 2024

The text describes a job role for a Junior Data Scientist at Capita. The role involves providing high-level strategic and tactical insight, delivering innovative solutions, and supporting Capita and client internal business processes. The candidate should have experience in data science, particularly with qualitative data, and knowledge of statistical analytics, MIBI, and contact centre relevant software. The role also requires strong communication skills, data manipulation experience, and an understanding of customer satisfaction methodologies. The successful candidate will be part of a team working on global contact centre services for various industries.

Project Support Associate

Company: Cochlear

Location: Other US Location

Posted Dec 28, 2024

Cochlear is a leading medical device company that develops world-leading medical devices to help people hear. They are known for their high-quality products and positive work environment. The company offers a Project Support Associate role with opportunities for growth and development. The role involves supporting R&D engineering teams with documentation, project planning, and tracking. The company values Bachelor's degrees in Engineering or Science, at least 3 years of administrative experience, and strong stakeholder engagement and task management skills.

Test Analyst, IT Quality Assurance

Company: CIBC

Location: Other US Location

Posted Dec 28, 2024

CIBC is seeking a talented and passionate professional to join their team as an Analyst IT Quality Assurance. The role involves developing and executing test scenarios and scripts for functional system integration and acceptance testing. The successful candidate will be responsible for leading the investigation and translation of business requirements into test cases, designing and managing end-to-end testing activities, and providing quality products that meet business and system requirements. The role offers a competitive salary, benefits, and opportunities for growth and development.

Supervisor, VIP Front Of House (Yonge & Dundas)

Company: Cineplex

Location: Other US Location

Posted Dec 28, 2024

This job posting is for a Front of House FOH VIP Supervisor position at CPX Yonge amp Dundas. The successful candidate will lead and manage a dedicated team of FOH employees, ensuring exceptional service for VIP guests. The role involves maintaining high guest satisfaction, managing staff, controlling lighting and music, and solving problems proactively. The ideal candidate should have a passion for hospitality, good communication skills, and a college or Hospitality degree. They must be available to work evenings, weekends, and holidays. The company is committed to diversity, inclusion, and accessibility.

Strategic Buyer

Company: Convatec

Location: Other US Location

Posted Dec 28, 2024

The text is about Convatec, a global medical products and technologies company, focusing on solutions for chronic conditions. They have around 10,000 colleagues and provide products and services in almost 100 countries. The company is a constituent of the FTSE 100 Index and had group revenues of over $2 billion in 2022. The role described is a Strategic Buyer position within the Global Procurement function, responsible for driving category strategy, sourcing activities, and supplier improvement projects.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages