Excellent Customer Service Skills Jobs in Remote

470,114 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Remote area.

Digital Product Engineering company 18000+ experts across 36 countries 46 years hands-on experience

Associate Staff Engineer (CRM Dynamics)

Company: Nagarro

Location: Remote

Posted Feb 03, 2025

Nagarro is a global Digital Product Engineering company with over 18,000 experts across 36 countries. They are seeking an experienced IT professional with 46 years of hands-on experience in Canvas, Model-Driven apps, and Power Platform environments. The ideal candidate should have a strong understanding of Microsoft .NET framework, C, Power Apps, Power Platform, O365, and related Azure technologies. They should also have knowledge of security processes, industry best practices in the Dynamics 365 domain, and experience with Agile software delivery methodologies. The role requires excellent communication skills, the ability to collaborate effectively, and personal ownership of meeting deadlines.

View Details Apply on BuiltIn

Lead, Network Services

Company: Kyndryl

Location: Budapest, Hungary / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

VP & Sr Director, Technology - USRM Small Commercial

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Feb 03, 2025

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SSAM Large Market Senior Consultant I

Company: Allstate

Location: Remote

Posted Feb 03, 2025

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global digital product engineering company extensive experience with the UKG Platform API Dell Boomi Certified

Senior UKG Dimensions Developer

Company: Nagarro

Location: Remote

Posted Feb 03, 2025

Nagarro is a global digital product engineering company seeking a Senior UKG Dimensions Developer. The ideal candidate should have extensive experience with the UKG Platform API, UKG Integration, and be Dell Boomi Certified. They must also have experience with Workday integration and relational database development using PLSQL. Responsibilities include developing and maintaining UKG Dimensions applications and integrations, designing and implementing integration solutions, and providing technical support. Qualifications include proven experience as a Senior UKG Dimensions Developer, strong knowledge of UKG Platform API and UKG Integration, and excellent problem-solving skills.

View Details Apply on BuiltIn

Commercial Finance Manager (Remote Eligible, U.S.)

Company: GE Vernova

Location: Wilmington, NC / Remote

Posted Feb 03, 2025

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Representative, Enterprise Ops Administration

Company: Kyndryl

Location: Alajuela, Costa Rica / Remote

Posted Feb 03, 2025

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Associate - Field Services

Company: GE Vernova

Location: Boston, MA / Remote

Posted Feb 03, 2025

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Legal Services Manager (Primarily Home)

Company: American Family Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

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Manager, Luxury Hotel Strategic Accounts

Company: Aramark

Location: Rockville, MD / Remote

Posted Feb 03, 2025

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Sr Clinical Policy Analyst

Company: Healthfirst

Location: Remote

Posted Feb 03, 2025

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Multifamily Foreperson

Company: Sunrun

Location: Remote

Posted Feb 03, 2025

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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